Brokers  /  INFINOX

INFINOX

Low risk
🇬🇧 United Kingdom · 5-10 years · since 2017-09-11 · Infinox Limited
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Independent ratingshow third parties score this broker
WikiFX6.06/10
Trustpilot4.6/5
Forex Peace Army/5
20
Low risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): FCA
  • 11 user exposure/complaint reports filed
Exit Risk
32/100
16 reviews in the last 3 months, 31% negative — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment88%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameInfinox Limited
Headquarters🇬🇧 United Kingdom
Founded2017-09-11
Years operating5-10 years
Employees0
Official websiteinfinox.com
Trading conditions
Avg execution speed545 ms C
Avg slippage-5.3 AA
Swap ratingD
Trading cost ratingB
Monitored traders552
Monitored orders2,677
Funding & instruments
Deposit methods · --
Withdrawal methods · --
Instruments--
Registered address
Credentia International Management, Cyberati Lounge, Ground Floor, The Catalyst Building, 40 Cybercity, Ebene, Republic of Mauritius

Regulation & licenses · 2

RegulatorLicense typeLicense No.RegionStatus
FCAInst Market Making (MM)501057United KingdomRegulated
SCBDerivatives Trading License (MM)SIA F-188BahamasOffshore Regulation

Account types · 2

AccountMax leverageMin. depositMin. spreadCommissionEA
ECN1:30--from 0.2from 3 GBP/ 3 EUR/ 3 USD/ 3 AUD
STP1:30--from 0.9from 0 GBP/ 0 EUR/ 0 USD/ 0 AUD

Review analysis AI

Rating mismatch — Industry-tracker scores run far lower than real users do (gap -1.57)

Real reviews of INFINOX are polarized: the majority (Trustpilot 4.6/5) praise customer support, fast execution, and reliable withdrawals, but a vocal minority report serious issues such as deposits not reaching accounts, profits confiscated, and withdrawals blocked for weeks. The 22 withdrawal-related complaints and 15 scam concerns indicate that while the broker is broadly trusted, there are concrete risks around fund safety and account access. Overall, INFINOX appears to serve most retail traders well, but the recurring nature of complaints about fund mishandling cannot be ignored.

Best for
  • Algorithmic and automated traders using MT5 EAs
  • Traders who prioritize fast execution and low spreads
  • Long-term retail traders seeking a regulated broker with competitive costs
Not for
  • Traders who require instant withdrawal processing
  • Clients in jurisdictions with weak regulatory protection
  • Traders uncomfortable with reported branch-specific fraud issues
Period:
What users complain about
What users praise
Where reviewers are from
🇰🇷 KR68
🇳🇬 NG14
🇧🇷 BR13
🇬🇧 GB12
🇿🇦 ZA10
PT8
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What INFINOX says about itself as stated by the broker · not independently verified by FXCanary

Who INFINOX Says It Is

INFINOX presents itself as an FCA-licensed FX & CFD broker specializing in online investment and trading services. According to the company, its mission is to provide traders with a transparent, reliable, and professional trading environment. The broker highlights its dual regulation by the UK FCA and Bahamas SCB as a mark of its commitment to compliance and client protection.

Trading Platforms and Tools

The broker states that it offers industry-standard MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, catering to both manual and automated traders. It claims that these platforms provide fast execution, advanced charting tools, and full support for Expert Advisors (EAs). INFINOX also promotes its IX Social app as a unique tool that allows traders to follow and copy strategies from experienced investors in real time.

Account Types and Pricing

INFINOX advertises two account types: an ECN account with spreads from 0.2 pips and a fixed commission per lot, and an STP account with spreads from 0.9 pips and no commission. The broker states that both accounts offer maximum leverage of 1:30 and are designed to suit different trading styles. It emphasizes the competitive pricing and transparency of its fee structure.

Tradable Instruments

The company claims to offer a wide range of tradable assets including forex, indices, commodities, and futures. It states that clients can access major, minor, and exotic currency pairs, as well as popular commodity CFDs and index CFDs, all from a single account.

Rewards and Education

INFINOX says it runs a loyalty program where clients earn coins and points through trading and quests, redeemable for high-value items such as MacBooks and iPhones. Additionally, the broker claims to provide an education hub with tutorials and learning materials to help traders develop their skills.

About INFINOX

About INFINOX

INFINOX is a forex and CFD broker founded on 11 September 2017, with its registered office in Ebene, Mauritius, and operations regulated in two jurisdictions. The broker is particularly notable for holding a licence from the UK Financial Conduct Authority (FCA), one of the most respected financial regulators globally, as well as an offshore licence from the Securities Commission of the Bahamas (SCB). This dual regulatory structure allows INFINOX to cater to clients across different regions while maintaining a presence in a major financial hub.

The company’s full legal name is Infinox Limited, and it is registered at Credentia International Management, Cyberati Lounge, Ground Floor, The Catalyst Building, 40 Cybercity, Ebene, Republic of Mauritius. INFINOX positions itself as a broker suitable for both new and experienced traders, offering access to multiple asset classes through popular trading platforms.

Regulation and Security

INFINOX holds two active licences. The FCA licence (number 501057) authorises the broker as a market maker (MM) under the Markets in Financial Instruments Directive, providing clients with a high level of regulatory protection, including eligibility for the Financial Services Compensation Scheme (FSCS) and access to the Financial Ombudsman Service. The SCB licence (number SIA F-188) is an offshore derivatives trading licence that allows the broker to operate internationally but with lower regulatory oversight.

The broker’s FXCanary Scam Risk Score is 20 out of 100, indicating a low overall risk level. However, traders should be aware that the SCB licence is considered an offshore regulator, and funds held under that entity may not enjoy the same protections as those under the FCA.

Account Types and Trading Conditions

INFINOX offers two main account types: ECN and STP. The ECN account features raw spreads starting from 0.2 pips with a commission of 3 units (USD, EUR, GBP, or AUD) per side. The STP account offers fixed spreads from 0.9 pips with no commission. Both accounts have a maximum leverage of 1:30, which is standard for FCA-regulated brokers. The minimum deposit is not publicly disclosed, but client feedback suggests it is accessible to retail traders.

Trading is available on the MetaTrader 4 and MetaTrader 5 platforms, which are widely known for their advanced charting, automated trading capabilities, and robust order execution. INFINOX supports both desktop and mobile versions, ensuring traders can manage their positions on the go.

Instruments and Markets

The broker provides trading in forex, indices, commodities, and futures. Specific instrument details are not extensively listed, but reviews indicate that the offering includes major and minor currency pairs, popular commodity CFDs such as gold and oil, and index CFDs. Clients can trade these instruments using either the ECN or STP account, depending on their preference for spread vs. commission structure.

INFINOX also promotes a loyalty program that allows traders to earn points for trading activity and redeem them for rewards. Additionally, the broker offers an IX Social platform that caters to social trading, enabling users to follow and copy the strategies of successful traders. These features aim to enhance the overall trading experience and build a community among clients.

Target Client Base

INFINOX is designed for retail and professional traders who seek a regulated broker with a mix of competitive pricing and reliable execution. The FCA licence makes it particularly attractive to traders in the United Kingdom and Europe who value strong regulatory oversight. The availability of MT4 and MT5 also appeals to algorithmic traders and scalpers who require fast execution and low latency.

However, the broker’s offshore SCB licence may raise concerns for traders who prioritise deposit protection, especially given some negative user reports about withdrawal delays and account blocks. Overall, INFINOX is best suited for traders who are comfortable with a tiered regulatory model and who have a moderate risk tolerance.

Overview compiled by FXCanary from regulatory records and public data. full INFINOX review