Brokers  /  IG

IG

Low risk
🇬🇧 United Kingdom · 5-10 years · since 2017-09-07 · IG
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20
Low risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): ASIC, FCA, FSA, MAS
  • 16 user exposure/complaint reports filed
  • Withdrawal complaints in ~22% of recent reviews
Exit Risk
54/100
200 reviews in the last 3 months, 34% negative, 23 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment208%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameIG
Headquarters🇬🇧 United Kingdom
Founded2017-09-07
Years operating5-10 years
Employees38
Official websiteig.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods · --
Withdrawal methods · --
InstrumentsForeign exchangeprecious metalsCFD
Registered address
Cannon Bridge House 25 Dowgate Hill London EC4R 2YA

Regulation & licenses · 8

RegulatorLicense typeLicense No.RegionStatus
ASICMarket Making License (MM)515106AustraliaRegulated
FCAMarket Making License (MM)195355United KingdomRegulated
FSAMarket Making License (MM)関東財務局長(金商)第255号JapanRegulated
FCADerivatives Trading License (MM)114059United KingdomRegulated
BaFinForex Trading License (EP)10148759GermanyRegulated
FMADerivatives Trading License (MM)684191New ZealandRegulated
DFSADerivatives Trading License (MM)F001780United Arab EmiratesRegulated
MASDerivatives Trading License (EP)UnreleasedSingaporeRegulated

Account types · 2

AccountMax leverageMin. depositMin. spreadCommissionEA
Standard account1:200no minimum deposit requirementEURUSD 0.6 Gold 0.3--
DMA account1:200no minimum deposit requirementEURUSD/0.142--

Review analysis AI

Real-user reviews present a mixed picture: many appreciate helpful support agents and fast execution, but a significant minority report slow service, unfulfilled promotions, and withdrawal delays. The most positive comments highlight individual agents who resolve issues quickly, while negative reviews often cite long wait times and poor communication. Overall, trust is maintained by proactive security measures, but operational hiccups in promotions and transfers erode confidence.

Best for
  • Traders who value multi-regulatory oversight
  • Long-term UK-based investors using ISAs
  • Users who can leverage helpful customer agents when issues arise
Not for
  • Traders who require instant customer service response
  • Those seeking the lowest spreads on CFDs
  • Users wanting seamless ISA transfers and promotions
Period:
What users complain about
What users praise
Where reviewers are from
🇬🇧 GB142
🇦🇺 AU21
IE6
🇦🇪 AE5
Hong Kong5
Vietnam5
Positive vs negative · last 3 months Pos Neg
Dec
May
Jun

Real user reviews

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What IG says about itself as stated by the broker · not independently verified by FXCanary

A multi-regulated global broker

IG states it is a UK-registered company regulated by eight international bodies, including the FCA, ASIC, BaFin, FMA, DFSA, MAS, FSA (Japan), and AMF. According to the company, this structure ensures high standards of client protection and operational oversight.

Wide market access

The broker claims to offer access to over 17,000 markets, covering currencies, indices, cryptocurrencies, stocks, and commodities. It says this range allows traders to diversify across asset classes from a single account.

Multiple trading platforms

IG advertises an intuitive web platform, MetaTrader 4, L2 Dealer, and mobile apps. The company states these platforms are designed to suit different trading styles, from beginners to professional traders.

Competitive account offerings

The broker describes two main account types: a Standard account with no minimum deposit and a DMA account offering direct market access. Both provide leverage up to 1:200 and trade forex, precious metals, and CFDs, with the Standard account highlighting tight spreads (e.g., EURUSD from 0.6 pips).

Multilingual customer support

IG says it provides multilingual support via telephone, email, social media, and online chat. The company emphasizes that this ensures traders worldwide can get assistance in their preferred language.

About IG

Company background

IG, founded on 7 September 2017, is a UK-based online trading provider headquartered at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. The company employs 38 staff and operates as a market maker and derivatives broker. Despite its relatively recent founding, IG has grown to serve retail and institutional clients globally, leveraging a strong regulatory framework.

IG is owned by IG Group Holdings plc, a FTSE 250 company with a longer history in the industry. The brand is recognised for its comprehensive market access and robust trading infrastructure.

Regulation and licensing

IG holds eight regulatory licenses from major financial authorities, making it one of the most regulated brokers in the industry. The licenses include:

  • ASIC (Australia) – Market Making License no. 515106
  • FCA (United Kingdom) – Market Making License no. 195355 and Derivatives Trading License no. 114059
  • FSA (Japan) – Market Making License no. 関東財務局長(金商)第255号
  • BaFin (Germany) – Forex Trading License no. 10148759
  • FMA (New Zealand) – Derivatives Trading License no. 684191
  • DFSA (Dubai) – Derivatives Trading License no. F001780
  • MAS (Singapore) – Derivatives Trading License (number not publicly disclosed)

This multi-jurisdictional oversight means IG must comply with strict capital adequacy, client money segregation, and reporting requirements in each region.

Account types and trading conditions

IG offers two main account types: Standard and DMA (Direct Market Access). The Standard account has no minimum deposit requirement and provides maximum leverage of 1:200. Minimum spreads start at 0.6 pips for EURUSD and 0.3 pips for Gold.

There is no commission on Standard trades. The DMA account also has no minimum deposit and the same leverage, but spreads are tighter (EURUSD from 0.142 pips) with no commission specified. Both accounts allow trading in forex, precious metals, and CFDs on indices, commodities, and cryptocurrencies.

Leverage is capped at different levels depending on the client’s jurisdiction due to regulatory limits. For example, FCA clients are subject to ESMA leverage restrictions, while offshore clients may access higher leverage.

Trading platforms and instruments

IG provides several trading platforms to suit different user preferences. The proprietary web platform offers charting tools, risk management features, and one-click trading. For advanced traders, MetaTrader 4 (MT4) is available, along with L2 Dealer for professional-grade market depth. Mobile apps for iOS and Android ensure trading on the go.

The broker lists over 17,000 tradable instruments across asset classes, including major and minor currency pairs, spot gold and silver, CFDs on global indices (e.g., FTSE 100, S&P 500), and popular cryptocurrencies like Bitcoin and Ethereum. Stock CFDs are also available, covering thousands of companies from major exchanges.

Funding and support

IG does not publicly disclose its deposit and withdrawal methods, but clients typically use bank transfers, debit/credit cards, and e-wallets depending on their region. The company states it offers multilingual customer support via telephone, email, live chat, and social media.

The broker emphasises educational resources, including webinars, trading guides, and market analysis, to help traders improve their skills. Client funds are held in segregated accounts where required by regulation.

Who is IG for?

IG is suitable for both new and experienced traders looking for a well-regulated broker with a vast range of markets. The Standard account appeals to retail traders wanting low entry barriers, while the DMA account caters to professionals seeking tighter spreads. The multi-platform support and extensive regulatory oversight make IG a strong choice for traders who prioritise safety and transparency.

However, users who rely heavily on customer service for complex issues (e.g., ISA transfers) may encounter delays, as reflected in some user feedback. IG is best suited for those who can navigate standard procedures independently and value security over instant support.

Overview compiled by FXCanary from regulatory records and public data. full IG review