Brokers  /  ETX

ETX

Moderate risk
🇬🇧 United Kingdom · 5-10 years · since 2017-11-07 · ETX CAPITAL
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Independent ratingshow third parties score this broker
WikiFX1.62/10
Trustpilot4.5/5
Forex Peace Army/5
41
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • 12 user exposure/complaint reports filed
  • Withdrawal complaints in ~13% of recent reviews
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing6835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment88%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameETX CAPITAL
Headquarters🇬🇧 United Kingdom
Founded2017-11-07
Years operating5-10 years
Employees0
Official websiteetxcapital.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
26 Finsbury Square, London, EC2A 1DS

Regulation & licenses · 1

RegulatorLicense typeLicense No.RegionStatus
FCAMarket Making (MM)124721United Kingdom

Review analysis AI

Rating mismatch — Industry-tracker scores run far lower than real users do (gap -3.69)

Real reviews paint a mixed picture: while customer support and platform ease-of-use receive many compliments, serious withdrawal and KYC issues recur frequently, with users reporting funds locked for months and demands for outdated documents. The broker's FCA registration is confirmed but noted as a suspicious clone, and the high Trustpilot score (4.5/5) contrasts sharply with the volume and severity of negative complaints about withdrawals and trust. Overall, the broker appears functional for day-to-day trading but risky for those needing reliable fund access.

Best for
  • Traders who value personal account manager support
  • Users comfortable with small position sizes
  • Those seeking a regulated UK broker (with caution on clone status)
Not for
  • Traders requiring fast and hassle-free withdrawals
  • Users who have experienced KYC issues with other brokers
  • Those who prioritize long-term trust and stability over low spreads
Period:
What users complain about
What users praise
Where reviewers are from
🇬🇧 GB172
IE7
Taiwan7
Hong Kong4
🇿🇦 ZA3
🇳🇱 NL2
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What ETX says about itself as stated by the broker · not independently verified by FXCanary

Regulation and Membership

The broker states that it is a member firm of the London Stock Exchange and that its parent company, Monecor (London) Limited, is authorised and regulated by the Financial Conduct Authority (FCA) under registration number 124721. It further claims to have completed a re-branding to Oval X, operating under the same regulatory umbrella.

Trading Platforms and Tools

According to the company, it offers an intuitive trading platform with a user-friendly interface, advanced charting, and the ability to place stops and orders directly on charts. It also provides a mobile app for trading on the go, along with free training videos and a daily market report.

Account Types and Leverage

The broker advertises flexible account options that allow trading smaller positions with reduced margin requirements, making it suitable for both beginners and seasoned traders. It states that it offers a range of products including CFDs on indices, commodities, and forex, with competitive spreads.

Customer Support and Account Management

The company promotes dedicated personal account managers who provide weekly calls and market updates, as well as responsive customer support via phone and email. It also claims to offer regular training sessions and alerts to help traders stay informed.

Deposits and Withdrawals

The broker asserts that it processes withdrawals quickly and efficiently, with many users receiving funds almost immediately after request. It highlights the availability of multiple funding methods, although specific methods are not detailed in the provided material.

About ETX

Overview

ETX Capital, now operating under the brand Oval X, is a UK-based broker founded in November 2017. The company is a trading name of Monecor (London) Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) with reference number 124721. It also claims membership in the London Stock Exchange. The broker primarily serves retail and experienced traders looking for CFDs on forex, indices, commodities, and other instruments.

Regulation and Safety

ETX Capital holds an FCA licence (no. 124721) for Market Making (MM) activities in the United Kingdom. This provides a layer of regulatory oversight, including client money segregation and access to the Financial Ombudsman Service and FSCS protection (up to £85,000). However, the company has been flagged as a suspicious clone in some industry databases, meaning that while the FCA registration exists, the entity operating the brand may not be the same as the regulated firm. Traders are advised to verify the broker's details directly with the FCA register.

Account Types and Platforms

ETX Capital offers several account types, including a demo account for practice and a live account with access to a web-based platform, mobile apps for iOS and Android, and the Traderpro platform (likely a third-party solution). The minimum trade size can be as low as 0.01 of a contract, allowing beginners to trade with small risk. Leverage levels are not specified in the provided data, but FCA rules limit retail client leverage to a maximum of 30:1 for major forex pairs.

Instruments and Spreads

The broker provides a range of CFD instruments covering indices (e.g., UK100, GER40), commodities (e.g., gold, oil), forex pairs, and possibly shares. Spreads are described by users as competitive, though exact figures are not disclosed in the data. Some negative reviews mention hidden fees, including a £25 per month dormancy charge on inactive accounts.

Funding and Withdrawals

ETX Capital accepts deposits via bank transfer, credit/debit cards, and likely e-wallets, though specific methods are not listed. Withdrawals are generally processed quickly according to positive reviews, but a significant number of negative reports detail delays, requests for outdated documents, and funds being locked for extended periods. Traders should be aware of potential KYC hurdles and dormancy fees before committing large sums.

Customer Support and Education

The broker offers customer support via phone and email, with dedicated account managers assigned to many clients. Free educational resources include training videos, a daily market report, and regular alerts. However, some users report slow or unhelpful responses from support, particularly regarding withdrawal issues.

Target Audience

ETX Capital is best suited for traders who value a personal account manager and a straightforward platform with low minimum trade sizes. It may appeal to beginners looking for a regulated broker, though the clone status and withdrawal complaints make it less ideal for those prioritizing fund security above all else. Experienced traders may find the FCA regulation reassuring, but should exercise caution with larger deposits.

Overview compiled by FXCanary from regulatory records and public data. full ETX review