Brokers  /  FXTM

FXTM

Moderate risk
🇬🇧 United Kingdom · 5-10 years · since 2017-09-13 · Exinity Limited
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Independent ratingshow third parties score this broker
WikiFX6.11/10
Trustpilot2.4/5
Forex Peace Army/5
35
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • 16 user exposure/complaint reports filed
  • Withdrawal complaints in ~31% of recent reviews
Exit Risk
44/100
10 reviews in the last 3 months, 60% negative, 3 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing3835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment708%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameExinity Limited
Headquarters🇬🇧 United Kingdom
Founded2017-09-13
Years operating5-10 years
Employees0
Official websitefxtm.com
Trading conditions
Avg execution speed121.3 ms AAA
Avg slippage-3.8 AAA
Swap ratingA
Trading cost ratingAAA
Monitored traders5,902
Monitored orders7,942
Funding & instruments
Deposit methods6 · Bank, transfer
Withdrawal methods · --
Instrumentsforexcommoditiesmetalsindicesetf cfdsstock cfdscash equitiescryptos
Registered address
5th Floor, NEX Tower, Rue du Savoir, Cyber​​city, 72201 Ebene, Republic of Mauritius

Regulation & licenses · 3

RegulatorLicense typeLicense No.RegionStatus
FSCSecurities Trading License (EP)C113012295MauritiusRegulated
FSCADerivatives Trading License (EP)50320South AfricaRegulated
CMAForex Execution License (STP)135KenyaRegulated

Account types · 2

AccountMax leverageMin. depositMin. spreadCommissionEA
ADVANTAGE PLUS1:3000--From 1.5--
ADVANTAGE1:3000--From 0.0Average of $0.4-$2 based on volume

Review analysis AI

The real-review record for FXTM is overwhelmingly negative, with a Trustpilot score of 2.4/5 over 1,090 reviews. The most frequent complaints involve withdrawal difficulties—including excessive fees and unprocessed requests—along with unhelpful customer support and questionable fee practices such as inactivity penalties. Several users report deposits not being credited and feel misled by bonus promotions. While a minority of traders praise fast deposits and helpful account managers, the weight of evidence suggests a high risk of poor outcomes.

Not for
  • Beginners
  • Those who prioritize timely withdrawals and transparent fees
  • Traders requiring strong regulatory protection (e.g., UK, EU, USA)
Period:
What users complain about
Where reviewers are from
🇳🇬 NG56
🇦🇪 AE21
🇲🇾 MY18
🇿🇦 ZA13
United States10
KE8
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What FXTM says about itself as stated by the broker · not independently verified by FXCanary

Regulation and Licenses

FXTM, also known as ForexTime, states that it is a global forex and CFD broker regulated by the Financial Conduct Authority (FCA) in the UK and the Financial Services Commission (FSC) in Mauritius. The company claims to adhere to strict regulatory standards, ensuring client fund safety and operational integrity.

Account Types and Trading Conditions

The broker offers two main account types: the ADVANTAGE PLUS account and the ADVANTAGE account. Both accounts provide leverage up to 1:3000. The ADVANTAGE PLUS account features spreads starting from 1.5 pips with no commission, while the ADVANTAGE account offers spreads from 0.0 pips with a commission based on volume. Neither account specifies a minimum deposit amount.

Trading Instruments

FXTM advertises a wide range of tradable instruments, including forex pairs, commodities, metals, indices, ETF CFDs, stock CFDs, cash equities, and cryptocurrencies.

Funding and Bonuses

The broker accepts deposits via bank transfer, and it promotes various bonus offers, including a welcome bonus that the company says can match a client's first deposit up to $500. FXTM also implies the existence of additional rewards and no-deposit bonuses in its marketing.

Platform and Support

While specific platform details are not explicitly stated, the broker suggests the availability of popular trading platforms and a dedicated customer support team that aims to provide timely assistance.

About FXTM

Who is FXTM?

FXTM, short for ForexTime, is a global forex and contract-for-difference (CFD) broker that began operations in September 2017. The company is officially registered as Exinity Limited and is headquartered at the 5th Floor, NEX Tower, Rue du Savoir, Cybercity, Ebene, Mauritius. Despite a relatively short history under its current legal structure, the FXTM brand has established a strong international presence, marketing itself to retail traders in regions including Africa, Asia, and the Middle East.

The broker claims to have been 'founded in 2011', but corporate records show the current legal entity was incorporated in 2017. FXCanary has not been able to verify whether earlier iterations of the business exist under different jurisdictions. This discrepancy is a point of note for traders who value operational transparency.

Regulatory Framework

According to FXCanary’s regulatory checks, FXTM operates under three financial licenses: the Financial Services Commission (FSC) of Mauritius (licence no. C113012295), the Financial Sector Conduct Authority (FSCA) of South Africa (licence no. 50320), and the Capital Markets Authority (CMA) of Kenya (licence no. 135). Each of these permits the broker to offer leveraged trading products to clients within and sometimes outside the respective jurisdictions.

The Mauritian FSC license is an offshore regulatory category that offers limited client-fund protection compared to top-tier authorities like the UK’s FCA or Australia’s ASIC. South Africa’s FSCA and Kenya’s CMA provide stronger local oversight, but they primarily serve traders in those specific countries. Notably, FXCanary’s records do not contain an active FCA licence, despite company statements suggesting otherwise. This means traders in highly regulated markets, such as the UK or Europe, should seek further verification before depositing.

Account Offerings

FXTM structures its trading accounts into two main tiers: ADVANTAGE PLUS and ADVANTAGE. Both accounts provide extremely high leverage—up to 1:3000—which is far above the caps seen in Europe or the US. Such high leverage can amplify both gains and losses dramatically.

The ADVANTAGE PLUS account has spreads starting from 1.5 pips and charges no explicit commission, while the ADVANTAGE account offers raw spreads from 0.0 pips but adds a commission based on trading volume, averaging between $0.4 and $2 per lot. Curiously, the broker does not publicly disclose a minimum deposit requirement for either account, which may imply flexibility but also leaves potential traders in the dark about initial capital needs.

Markets and Instruments

The broker provides access to a broad array of asset classes. Traders can speculate on forex pairs, commodities (such as gold and oil), spot metals, global stock indices, ETF and stock CFDs, cash equities, and a selection of cryptocurrencies. This diverse portfolio is positioned to appeal to traders looking for a one-stop shop for multi-asset speculation.

FXTM does not, however, publicly specify which trading platforms are supported in its formal offering documents. Industry practice suggests that MetaTrader 4 and MetaTrader 5 are likely available, but some user reviews mention login difficulties with MT5, so confirmation directly with the broker is advisable.

Funding and Withdrawal Considerations

FXTM states that deposits can be made via bank transfer. There is no mention of alternative methods such as credit cards, e-wallets, or cryptocurrencies in its official materials, though user reviews sometimes reference crypto deposits. Withdrawal methods are not listed at all, which is unusual for a modern broker and may raise concerns about the ease of getting funds out.

User reviews consistently flag two important points: the broker sometimes enforces a same-method withdrawal policy, and fees can be levied for deposits and withdrawals by certain payment providers. The lack of upfront clarity on these costs means traders should request a detailed fee schedule before committing capital.

Who is FXTM For?

The combination of ultra-high leverage (1:3000), a wide instrument range, and offshore regulation suggests that FXTM is primarily aimed at experienced traders who are strategically willing to accept higher counterparty risk in exchange for flexible trading conditions.

For beginners, or for those who place a premium on strict regulatory protection and transparent fee structures, the broker’s profile raises significant red flags. Because the broker operates mainly from a Mauritian base with supplementary African licences, legal recourse in the event of a dispute may be more complex than with brokers regulated by top-tier EU or UK watchdogs.

Overview compiled by FXCanary from regulatory records and public data. full FXTM review