Brokers  /  FXCM

FXCM

Low risk
🇬🇧 United Kingdom · 5-10 years · since 2017-09-07 · Stratos Markets Limited
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Independent ratingshow third parties score this broker
WikiFX9.4/10
Trustpilot4.6/5
11
Low risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): ASIC, CYSEC, FCA
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints012%
Offshore registration108%
Transparency (site/info/social)2810%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameStratos Markets Limited
Headquarters🇬🇧 United Kingdom
Founded2017-09-07
Years operating5-10 years
Employees0
Official websitefxcm.com
Trading conditions
Avg execution speed380.5 ms A
Avg slippage1 A
Swap ratingA
Trading cost ratingAAA
Monitored traders723
Monitored orders2,451
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
110 Bishopsgate, 17th Floor, London EC2N 4AY, United Kingdom

Regulation & licenses · 4

RegulatorLicense typeLicense No.RegionStatus
ASICMarket Making License (MM)309763AustraliaRegulated
FCAMarket Making License (MM)217689United KingdomRegulated
CYSECMarket Making License (MM)392/20CyprusRegulated
ISASecurities Trading License (AGN)515234623IsraelRegulated

Review analysis AI

The review record is overwhelmingly positive for customer support, platform reliability, and speed, with many multi‑year traders testifying to FXCM’s solid performance. However, an undercurrent of frustration runs through the negative reviews, which consistently cite KYC delays, unexplained position closures, and back‑office blunders—missteps that can severely damage trust. While few reviewers outright call it a scam, the allegations of price manipulation and withdrawal stonewalling cannot be dismissed, especially when set against a lower Forex Peace Army score.

Best for
  • Experienced forex traders who value a long‑standing, multi‑regulated broker
  • Traders who prioritise responsive, personalised support
  • Clients comfortable with a mix of proprietary and third‑party platforms
Not for
  • Beginners easily frustrated by slow KYC or complex interfaces
  • Traders whose strategy relies on rapid, fee‑free withdrawals
  • Anyone hyper‑sensitive to occasional back‑office errors
Period:

Real user reviews

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What FXCM says about itself as stated by the broker · not independently verified by FXCanary

A veteran forex broker with global reach

FXCM states that it was founded in 1999, making it one of the longest‑established retail forex brokers in operation. According to the company, its headquarters is in London, UK, and it maintains offices and affiliates across Australia, Germany, France, Italy, Greece, Hong Kong, Japan, South Africa, and the United States, serving a worldwide client base.

Multi‑jurisdictional regulation

The broker highlights that it is regulated by several tier‑one authorities, including the UK’s Financial Conduct Authority, the Australian Securities and Investments Commission, the Cyprus Securities and Exchange Commission, and the Israel Securities Authority. FXCM presents this network of licences as a cornerstone of its commitment to client fund safety and operational transparency.

Product and platform offering

FXCM markets itself as a pure‑play forex and CFD provider, offering a proprietary trading suite alongside integration with TradingView. The company emphasises transparent pricing, deep liquidity, and a range of order types designed for active traders.

Client services and market access

According to its own communications, FXCM provides dedicated account managers, educational resources, and multi‑channel support. The broker also claims to offer competitive spreads and fast execution across major, minor, and exotic currency pairs.

About FXCM

Who is FXCM?

FXCM, legally known as Stratos Markets Limited, is a retail forex and CFD broker that has been active since 1999. Headquartered in London at 110 Bishopsgate, it operates under a network of regulatory licences and serves clients in multiple continents through local offices and affiliates.

With a founding date predating the retail forex boom, FXCM positions itself as an industry pioneer. Its longevity and multiple regulatory registrations are often cited as marks of stability in a sector where many brokers come and go.

Regulatory standing

The broker is authorised by four recognised regulators: the Financial Conduct Authority (FCA) in the United Kingdom, the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Israel Securities Authority (ISA). Each licence imposes capital adequacy, client fund segregation, and conduct‑of‑business requirements.

For retail traders, the most impactful protection is the FCA’s oversight, which includes access to the Financial Services Compensation Scheme for eligible clients up to £85,000. ASIC and CySEC regimes also mandate segregated client money and negative balance protection, though compensation schemes differ.

Account structure and trading conditions

FXCM offers a selection of account types designed to suit different trading styles and capital sizes. While minimum deposits and specific perks vary, the core features—such as leverage, spread markups, and platform access—are typically tiered so that more demanding traders can access tighter conditions.

Prospective clients should review the account details on the broker’s website, as spread levels, commission structures, and funding thresholds may differ between the UK, Australian, and Cyprus entities. Broadly, FXCM provides the classic STP/ECN experience with floating spreads and variable execution speeds.

Platforms and trading instruments

FXCM’s main offering revolves around its proprietary TS platform, which includes advanced charting, automated trading capabilities, and order types such as trailing stops and OCO orders. In recent years, the broker has also integrated with TradingView, enabling traders who prefer a web‑based, social‑infused interface to execute directly from that environment.

The instrument list is concentrated on forex—over 30 currency pairs—complemented by a small selection of CFDs on indices, commodities, and cryptocurrencies. While not the broadest, this line‑up is sufficient for forex‑focused strategies.

Funding and payouts

Clients can deposit and withdraw via bank wire, credit/debit cards, and a limited number of e‑wallets, though the exact methods depend on the operating entity. FXCM typically does not charge internal deposit or withdrawal fees, but intermediary bank charges may apply.

Withdrawal requests are processed during business hours and are generally credited within 2‑5 business days, though verification steps can extend the timeline. The broker’s terms highlight that third‑party payments are prohibited, and all funds must originate from an account in the client’s name.

Who is FXCM for?

FXCM is best suited for forex traders who want a broker with a proven track record, multi‑jurisdictional regulation, and dedicated support. Its long‑standing presence and balanced review profile make it a viable option for intermediate to advanced traders comfortable with proprietary platforms.

New traders or those who prefer the simplicity of MetaTrader may find the onboarding process and platform selection less intuitive, but for the right client, FXCM’s focus on transparent execution and service quality can be a strong match.

Overview compiled by FXCanary from regulatory records and public data. full FXCM review