Brokers  /  eToro

eToro

Moderate risk
🇬🇧 United Kingdom · 5-10 years · since 2017-09-07 · eToro (UK) Ltd
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Independent ratingshow third parties score this broker
WikiFX7.78/10
Trustpilot1.8/5
26
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): ASIC, CYSEC, FCA, FSA, MAS
  • 16 user exposure/complaint reports filed
  • Withdrawal complaints in ~56% of recent reviews
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameeToro (UK) Ltd
Headquarters🇬🇧 United Kingdom
Founded2017-09-07
Years operating5-10 years
Employees0
Official websitego.etoro.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
24th floor, One Canada Square, Canary Wharf, London E14 5AB

Regulation & licenses · 6

RegulatorLicense typeLicense No.RegionStatus
ASICMarket Making License (MM)491139AustraliaRegulated
CYSECMarket Making License (MM)109/10CyprusRegulated
FCAForex Execution License (STP)583263United KingdomRegulated
ADGMForex Execution License (STP)220073United Arab EmiratesRegulated
MASMarket Making License (MM)CMS101824SingaporeRegulated
FSADerivatives Trading License (EP)SD076SeychellesOffshore Regulation

Review analysis AI

Rating mismatch — Industry-tracker scores run far higher than real users do (gap 2.09)

The real-user feedback on eToro paints a troubling picture dominated by withdrawal blockages, unresponsive support, and allegations of manipulative practices. Out of all review topics, not a single positive mention was recorded; every category is purely negative. Concrete situations include a trader who saw continuous profits but then had withdrawal requests blocked, another who re-submitted identity verification twice to no avail, and warnings about aggressive account managers pushing additional deposits. This pattern of complaints across multiple independent platforms signals systemic operational issues rather than isolated hiccups.

Not for
  • Traders who require reliable withdrawals
  • Cost-conscious investors sensitive to hidden fees
  • Users who expect responsive and effective customer support
Period:
What users complain about
What users praise
Where reviewers are from
🇬🇧 GB5
France4
United Kingdom3
Germany3
Thailand3
Argentina3
Positive vs negative · last 6 months Pos Neg
Dec
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Real user reviews

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What eToro says about itself as stated by the broker · not independently verified by FXCanary

About eToro

The broker describes itself as a multi-asset social trading platform that has been operating since 2007 and has gained widespread popularity among investors, traders, and social media enthusiasts. The company positions itself as an innovator in the fintech space, combining traditional investing with social networking features that allow users to follow and copy the trades of others.

Trading Instruments and Platform

According to eToro, it provides access to a wide range of financial instruments, including stocks, cryptocurrencies, forex, indices, and commodities. The broker promotes its proprietary platform and mobile app as intuitive and feature-rich, supporting real-time trading, news feeds, and social interaction. eToro states that users can engage in copy trading, where they automatically replicate the positions of selected popular investors.

User Experience and Support

eToro asserts that it prioritises customer education and support, offering a dedicated account manager to assist clients. The company claims to have a straightforward account opening process and emphasises the security of client funds through its regulatory licences. Additionally, eToro highlights its status as a trusted global brand, with millions of registered users across multiple jurisdictions.

About eToro

Company Profile

eToro operates in the United Kingdom through its registered entity eToro (UK) Ltd, which was founded on 7 September 2017. The company's official address is the 24th floor, One Canada Square, Canary Wharf, London E14 5AB—a prestigious financial district location. Public records indicate that the UK entity employs zero staff, suggesting that core operational functions are managed at the group level or outsourced to other entities within the wider eToro Group, which has a global presence.

eToro is perhaps best known as a pioneer of social trading, a concept that allows users to observe the trading behaviour of others, discuss market strategies, and even copy the portfolios of experienced investors automatically. Since its original conceptualisation in 2007, the brand has expanded to offer a multi-asset environment that covers stocks, cryptocurrencies, forex, indices, and commodities. This broad product range appeals to a diverse user base, from casual investors dipping into equity markets to more active traders exploring leveraged derivatives.

Regulatory Framework

eToro holds six regulatory licences across different jurisdictions, a footprint that provides a layered compliance structure. In the United Kingdom, the broker is authorised by the Financial Conduct Authority (FCA) under licence number 583263, operating as a Straight Through Processing (STP) forex execution licensee. This means UK clients are, in principle, protected by the Financial Services Compensation Scheme (FSCS) up to £85,000.

In Australia, eToro is regulated by the Australian Securities and Investments Commission (ASIC) under Market Making (MM) licence number 491139. While ASIC does not maintain a mandatory client compensation fund, it enforces strict capital and reporting requirements. Cyprus Securities and Exchange Commission (CYSEC) licence number 109/10, also a Market Making licence, brings clients under the Investor Compensation Fund (ICF) with coverage up to €20,000. The Abu Dhabi Global Market (ADGM) licence number 220073 authorises forex execution under an STP model, and the Monetary Authority of Singapore (MAS) provides Market Making licence number CMS101824.

Additionally, eToro holds a Derivatives Trading Licence (EP) from the Seychelles Financial Services Authority (FSA) under reference SD076. Seychelles is widely considered an offshore regulatory centre with limited client-fund protections. The coexistence of top-tier licences and an offshore licence suggests that the broker may route clients from certain regions to the less-protected Seychelles entity, depending on residency and product access.

Platform and Instruments

eToro offers a proprietary trading platform that is available via web browser and mobile applications for iOS and Android. The interface is designed around visual simplicity, with integrated social feeds, sentiment indicators, and one-click copy trading. Users can search for 'Popular Investors' whose strategies are tracked, and allocate funds to automatically mirror their positions.

The broker claims to provide access to thousands of instruments spanning multiple asset classes. Stocks are available from major global exchanges, while cryptocurrency trading includes major coins and an increasing number of altcoins. Forex markets cover major, minor, and exotic pairs, and commodities such as gold, oil, and agricultural products are also listed. Additionally, eToro has expanded into exchange-traded funds (ETFs) and thematic investment portfolios (Smart Portfolios) that bundle assets according to a strategy.

Account Types and Fees

Unlike many traditional forex brokers, eToro does not publicly disclose a tiered account structure with defined minimum deposits, spreads, and leverage levels for each tier. Instead, the platform operates a standardised retail account, with certain features such as market research and dedicated account managers becoming available at higher equity thresholds. This lack of transparency around account specifics means that potential clients must often contact sales support or initiate the account-opening process to receive precise details about costs and conditions.

Fee disclosures indicate that equity and ETF trading is generally commission-free, while forex and CFD trades are subject to variable spreads. The broker also charges overnight (rollover) fees for leveraged positions held past a certain hour, and an inactivity fee may be applied after a period of no trading. A particularly noticeable cost is the currency conversion fee: deposits and withdrawals in currencies other than USD attract a conversion charge that several users have described as high.

Funding and Withdrawals

eToro accepts funding via bank transfer, credit/debit card, and a selection of e-wallets including PayPal, Skrill, and Neteller. The minimum first-time deposit is generally low—often as little as $50 or its equivalent—making the platform accessible to beginners. Processing times for deposits are generally instantaneous or within one business day, depending on the method.

Withdrawals, on the other hand, follow a more rigid procedure. The broker requires identity verification before the first withdrawal, and subsequent withdrawals are processed within a stated timeframe of 1–2 business days. However, user feedback on third-party review sites indicates that in practice, withdrawal requests can experience significant delays, additional documentation requests, and occasional blockages that extend the process for weeks.

Customer Experience and Reputation

eToro’s public reputation paints a mixed picture. On one hand, the broker has millions of registered users and is one of the most recognised names in social trading. On the other hand, its aggregate scores on independent review platforms are low—Trustpilot shows 1.8 out of 5 stars based on 15 reviews, while Forex Peace Army rates it 1.69 out of 5. User complaints frequently centre on withdrawal difficulties, unresponsive customer support, and aggressive upselling tactics.

FXCanary’s independent risk assessment assigns eToro a Scam Risk Score of 26 out of 100, placing it in the 'Guarded' category. This score reflects the balance between the broker’s strong multi-regulatory authorisation and the high volume of unresolved user grievances, withdrawal-related complaints, and the presence of twelve known clone or impersonator websites that attempt to defraud eToro customers.

Who Is eToro For?

The platform is primarily aimed at retail investors who value community features and the ability to engage in social and copy trading. Novice traders may find the user-friendly interface appealing, and the low entry threshold makes it possible to start with a small amount of capital. Experienced investors interested in a diversified, multi-asset portfolio in a single venue may also appreciate the consolidated access.

At the same time, traders who require rapid, predictable withdrawals, razor-thin spreads, or highly responsive support should carefully weigh the reported complaints before opening an account. Those considering the platform are encouraged to open their account under the strongest available regulator and to verify the specific entity with which they are contracting before depositing funds.

Overview compiled by FXCanary from regulatory records and public data. full eToro review