Brokers  /  CityIndex

CityIndex

Severe risk
🇸🇬 Singapore · 5-10 years · since 2019-06-25 · GAIN Capital Singapore Pte Ltd
Unregulated
Visit site ↗
0/5
★★★★★ ★★★★★
5 reviews ›
0
Licenses ›
3
Withdrawal issues ›
—
Min. deposit ›
—
Max leverage ›
0
Account types ›
75/100
Scam risk ›
0
Clone sites ›
▲ 0% positive▼ 100% negative
Independent ratingshow third parties score this broker
WikiFX1.58/10
Trustpilot0/5
Forex Peace Army—/5
75
Severe risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • No verified regulatory license on file
  • 5 user exposure/complaint reports filed
  • Withdrawal complaints in ~60% of recent reviews
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing8535%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints7812%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameGAIN Capital Singapore Pte Ltd
Headquarters🇸🇬 Singapore
Founded2019-06-25
Years operating5-10 years
Employees0
Official websitecityindex.com.sg
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating—
Trading cost rating—
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods—
Withdrawal methods—
Instruments—
Registered address
1 Raffles Place, #12-62 One Raffles Place – Tower 2 Singapore 048616.

Regulation & licenses · 0

No valid regulatory license found — high caution advised.

Review analysis AI

Across 5 recent Trustpilot reviews, 100% are 1–2 star. The single most common complaint is being unable to withdraw funds (3 reports) — the classic warning sign in forex. Sentiment is strongly negative; multiple users describe losing access to their money. Treat with extreme caution.

0
Period:
What users complain about
Where reviewers are from
Hong Kong5

Real user reviews

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About CityIndex

CityIndex is a forex and CFD broker based in Singapore, with records dating to 2019-06-25. Critically, we could not verify any active forex-trading license for this broker.

FXCanary’s verdict is “Severe.” The combination of weak regulation and user complaints means your capital could be at serious risk.

On Trustpilot, CityIndex holds a real-user score of 0.0/5. Withdrawal problems appear 3 times — always test a small withdrawal first.

Overview compiled by FXCanary from regulatory records and public data. full CityIndex review