About Longasia
Introduction
Long Asia Group Limited is a Singapore-registered brokerage that began operations in late 2017. The firm bills itself as a provider of forex, CFD, and cryptocurrency trading services, and it has attracted attention for its copy trading functionality. Despite its relatively modest public profile, the broker has garnered a mix of user feedback, particularly regarding the reliability of withdrawals.
The company markets itself under various names, including Long Asia Group and Long Asia Capital. It emphasizes its regulatory status and copy trading features as key differentiators. However, independent verification of its claims and a deeper look into user experiences reveal a complex and concerning picture.
Regulatory Framework
The broker’s website and registration documents indicate that it is regulated by two authorities: the Monetary Authority of Singapore (MAS) and the Indonesia Commodity & Derivatives Exchange (ICDX). MAS license CMS100756-1 permits the firm to act as a market maker in Singapore, while the ICDX membership authorizes it to deal in derivatives products in Indonesia. These credentials are often highlighted as guarantees of safety.
However, the practical scope and current status of each license remain points of scrutiny. Public registers do not always confirm the active status of the MAS license, and the ICDX license is ambiguous in its operational standing. Traders should approach these claims with caution.
Trading Instruments & Features
Long Asia Group offers exposure to a variety of asset classes, including major and minor forex pairs, commodities, indices, and cryptocurrencies. Copy trading is a prominent feature, allowing less-experienced traders to mirror the actions of seasoned fund managers. The broker’s own materials mention the availability of multiple account types, though specifics on minimum deposits, leverage, and spreads are not publicly disclosed.
The absence of clear trading conditions makes it difficult to evaluate the true cost and risk of trading with this broker. Without transparency on leverage or spreads, traders are at a significant information disadvantage.
Platforms & Access
Trading is conducted primarily through a proprietary web-based interface referred to as the Member Area. While the broker claims the platform is intuitive and feature-rich, independent information on its stability or third-party integration is scarce. The Member Area portal also handles account administration, deposit, and withdrawal requests.
User reports of login failures and accessibility issues suggest that the platform may not be as reliable as advertised. The lack of a widely recognized third-party platform like MetaTrader further limits independent oversight of trade execution and pricing.
Deposits & Withdrawals
The broker supports deposits via cryptocurrency and traditional bank transfers, with a stated emphasis on quick and easy funding. However, user reports frequently cite delayed or denied withdrawals, particularly after an initial problem-free period. The lack of clear fee schedules and processing timelines adds to the ambiguity surrounding the actual withdrawal experience.
Many complaints describe a pattern where small withdrawals are processed to build trust, only for larger requests to be met with excuses or outright refusal. This is a critical red flag for anyone considering depositing funds.
Customer Support
Contact options appear to include email and live chat, though details are limited. User feedback suggests that support responsiveness diminishes notably when issues arise, especially those related to account access and fund retrieval.
Multiple reviewers have reported being ignored after requesting withdrawals, with support emails going unanswered. This lack of support compounds the frustration and financial risk faced by clients.
Who Should Consider Long Asia Group?
Given the mixed regulatory picture and a significant number of unresolved withdrawal complaints, Long Asia Group may appeal primarily to traders who are comfortable with heightened risk or who wish to test the copy trading feature with minimal capital. Those seeking a fully regulated, transparent, and supportive trading environment are likely to find the broker’s profile concerning.
For the vast majority of retail traders, the risks—including potential total loss of funds—far outweigh any advertised benefits. Thorough due diligence and extreme caution are advised before any engagement with this broker.
Overview compiled by FXCanary from regulatory records and public data. full Longasia review