Brokers  /  XM

XM

Moderate risk
🇨🇾 Cyprus · 5-10 years · since 2017-09-11 · TRADING.COM MARKETS UK LIMITED
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27
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): ASIC, CYSEC
  • Withdrawal complaints in ~35% of recent reviews
Exit Risk
92/100
159 reviews in the last 3 months, 96% negative, 57 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)2210%
Real-user sentiment708%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameTRADING.COM MARKETS UK LIMITED
Headquarters🇨🇾 Cyprus
Founded2017-09-11
Years operating5-10 years
Employees0
Official websitexm.com
Trading conditions
Avg execution speed131.5 ms AAA
Avg slippage-0.3 AAA
Swap ratingA
Trading cost ratingAA
Monitored traders44,539
Monitored orders411,619
Funding & instruments
Deposit methods · --
Withdrawal methods · --
InstrumentsCurrency pairs (majorminor and exotic)stock CFDsCFDs on cryptocurrenciescommoditiesturbo stocksprecious metalsthematic indicesequity indices and energies

Regulation & licenses · 6

RegulatorLicense typeLicense No.RegionStatus
ASICMarket Making License (MM)443670AustraliaRegulated
CYSECMarket Making License (MM)120/10CyprusRegulated
DFSADerivatives Trading License (MM)F003484United Arab EmiratesRegulated
FSCADerivatives Trading License (EP)49976South AfricaRegulated
FSCSecurities Trading License (EP)8557558BelizeRegulated
CMAForex Execution License (STP)233KenyaRegulated

Account types · 4

AccountMax leverageMin. depositMin. spreadCommissionEA
Stock--$5Depends on the stock exchange--
Micro1:1000$5As low as 1 --
Standard1:1000$5As low as 1 --
Ultra Low Spread Standard & Micro1:1000$5As low as 0.6--

Review analysis AI

Rating mismatch — Industry-tracker scores run far higher than real users do (gap 2.28)

XM's real‑review record is overwhelmingly negative, with only a handful of positive experiences. The majority of complaints centre on withdrawal refusals, frozen accounts, and opaque verification demands, often escalating to direct scam accusations. Despite a few users reporting quick payments and helpful support, the dominant pattern is one of delayed or denied access to funds, eroding trust.

Best for
  • Traders who can tolerate high‑risk, withdrawal‑challenged environments
  • Traders prioritizing instrument diversity over safety
Not for
  • Traders who need reliable, fast withdrawals
  • Traders who value transparent customer support and fair dispute resolution
  • Traders seeking a broker with strong, top‑tier regulatory protection
Period:
What users complain about
Where reviewers are from
🇮🇳 IN84
🇵🇰 PK14
🇿🇦 ZA14
TR12
🇦🇪 AE10
🇲🇾 MY6
Positive vs negative · last 4 months Pos Neg
Mar
Apr
May
Jun

Real user reviews

Similar brokers

What XM says about itself as stated by the broker · not independently verified by FXCanary

Global Regulation

According to the broker, XM is a Forex and CFD broker registered in Cyprus and regulated by several internationally renowned financial authorities, including CySEC, DFSA, and the FSC (Offshore). The company states that this multi‑jurisdictional oversight ensures a high standard of client protection and operational transparency.

Wide Range of Tradable Instruments

The broker claims to offer over 1,400 tradable instruments, encompassing forex (major, minor and exotic), stock CFDs, commodities, precious metals, shares, Turbo stocks, equity indices, energies, and thematic indices. According to XM, this broad selection provides traders with extensive opportunities for diversification.

Powerful Trading Platforms

XM says it supports the industry‑standard MetaTrader 4 and MetaTrader 5 platforms, as well as a proprietary XM App. The broker asserts that these platforms deliver fast execution, advanced charting tools, and seamless mobile trading.

Accessible Account Conditions

The company advertises a very low minimum deposit requirement of just $5 and offers leverage of up to 1:1000. XM claims that its account types, including Micro, Standard, Ultra Low Spread, and Stock trading accounts, are designed to cater to both novice and experienced traders at competitive costs.

About XM

Overview

XM is a well‑known name in the retail forex and CFD industry. The broker was founded on 11 September 2017 and is headquartered in Cyprus, a European financial hub. According to the company’s own disclosures, it is operated by TRADING.COM MARKETS UK LIMITED, though it conducts its principal business through various global entities.

The broker has built a large international client base by offering a combination of low entry barriers, high leverage, and a very broad range of trading instruments. However, its reputation among retail traders is mixed, as reflected by a 2.3 out of 5 Trustpilot rating across more than 3,100 reviews.

Regulatory Status

XM holds six regulatory licences across multiple jurisdictions, which it frequently highlights in its marketing. These licences include: - ASIC (Australia) – Market Making Licence no. 443670 - CySEC (Cyprus) – Market Making Licence no. 120/10 - DFSA (United Arab Emirates) – Derivatives Trading Licence no. F003484 - FSCA (South Africa) – Derivatives Trading Licence no. 49976 - FSC (Belize) – Securities Trading Licence no. 8557558 - CMA (Kenya) – Forex Execution Licence no. 233

The presence of regulators such as CySEC and ASIC provides substantial credibility, but the inclusion of an offshore licence (FSC Belize) is often an indication that the broker may offer higher leverage and fewer protections to clients registered under that entity.

Account Types and Trading Conditions

XM’s account offering is designed to accommodate a variety of trading styles and capital levels. The four main account types are:

  • Stock Account: Minimum deposit $5; spreads depend on the underlying stock exchange; available instruments include stock CFDs, cryptocurrencies, commodities, turbo stocks, precious metals, indices, and energies.
  • Micro Account: Minimum deposit $5; maximum leverage up to 1:1000; spreads as low as 1 pip; tradable instruments as above.
  • Standard Account: Minimum deposit $5; maximum leverage up to 1:1000; spreads as low as 1 pip; same instrument range.
  • Ultra Low Spread Standard & Micro Account: Minimum deposit $5; leverage 1:1000; spreads from as low as 0.6 pips; same range of CFDs.

All accounts share a very accessible $5 minimum deposit, which is attractive to beginners. The headline leverage of 1:1000 is exceptionally high and is typically available only under the offshore FSC licence, not under CySEC or ASIC rules.

Trading Platforms and Tools

XM provides the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, which are the industry standards. The broker also offers a proprietary XM App for mobile trading. MT4 is well‑suited to forex traders who rely on Expert Advisors (EAs) and automated strategies, while MT5 adds more advanced features, including a wider range of order types and timeframes, as well as integrated fundamental analysis tools.

Deposits and Withdrawals

From the information provided by the broker, specific deposit and withdrawal methods are not disclosed on its website or in the official materials we have reviewed. The absence of clear funding details is itself a noteworthy gap, as most reputable brokers list supported payment channels, processing times, and any associated fees.

In practice, trader reports suggest that deposits are often accepted via bank transfer, credit/debit cards, and various e‑wallets, while withdrawals may be possible through similar channels. However, user feedback indicates significant and frequent withdrawal difficulties, with many clients reporting prolonged delays, frozen accounts, and refused payouts.

Who Is XM Aimed At?

XM’s marketing appeals primarily to retail traders who want to start with a small amount of capital and who are willing to take on very high leverage. The vast range of CFDs makes the broker attractive to those who want to trade across asset classes, from forex to thematic indices. However, given the documented withdrawal and customer service issues, XM is most suitable only for traders who are fully aware of the risks and who have a high tolerance for operational friction.

Overview compiled by FXCanary from regulatory records and public data. full XM review