Brokers  /  upstox

upstox

Moderate risk
India · 5-10 years · since 2019-03-15 · Upstox Securities Private Limited
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Independent ratingshow third parties score this broker
WikiFX6.8/10
Trustpilot1.7/5
Forex Peace Army/5
29
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Limited public information available
Exit Risk
72/100
6 reviews in the last 3 months, 100% negative — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing3835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints1212%
Offshore registration458%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameUpstox Securities Private Limited
Headquarters India
Founded2019-03-15
Years operating5-10 years
Employees0
Official websiteupstox.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
809, New Delhi House, Barakhamba Road, Connaught Place, New Delhi - 110001

Regulation & licenses · 1

RegulatorLicense typeLicense No.RegionStatus
SEBIForex Trading License (AGN)INZ000315837IndiaRegulated

Review analysis AI

Rating mismatch — Industry-tracker scores run far higher than real users do (gap 1.7)

The overwhelming majority of real‑user feedback is deeply negative, with customer support, trust, and hidden fees forming the dominant theme. Traders repeatedly describe unresponsive service — tickets go unanswered, phones ring engaged, and even a death‑claim nominee update was mishandled. Surprise maintenance charges, T+3 settlement lag, and same‑day withdrawal refusals erode confidence, while slower performance and execution glitches compound the frustration. Though a handful of users praise the app’s simplicity and security, these isolated voices are drowned out by the volume of corroborated complaints.

Best for
  • Indian‑market newcomers who need a basic, mobile‑first demat account for long‑term investing in stocks and mutual funds
  • Traders willing to tolerate slow support and delayed settlements in exchange for flat brokerage pricing
Not for
  • Active intraday or F&O traders who demand fast execution and reliable margin visibility
  • Anyone who relies on prompt withdrawals or responsive customer service
  • Users hypersensitive to unexpected fees and opaque charging structures
Period:
What users complain about
What users praise
Where reviewers are from
🇮🇳 IN26
🇺🇸 US2
🇸🇬 SG1
🇫🇷 FR1
QA1
🇩🇪 DE1
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What upstox says about itself as stated by the broker · not independently verified by FXCanary

About Upstox

According to the company, Upstox is an Indian brokerage firm founded in 2011 (though regulatory filings date to 2019). It describes itself as offering a wide range of tradable instruments including stocks, Indian indices, mutual funds, IPOs, futures & options, currencies, and commodities.

Account and Demat Services

The broker states that it provides both a demat account and a trading account to its clients, enabling participation in equity delivery, intraday, and derivatives segments.

Fee Structure

Upstox highlights a clear fee structure that includes flat fees for various types of orders and zero commission on mutual funds. It emphasises that there are no hidden charges, aiming for transparency in pricing.

About upstox

Company Overview

Upstox is a discount brokerage firm registered in India and regulated by the Securities and Exchange Board of India (SEBI). While the firm’s own marketing materials claim a founding date of 2011, the official date recorded in corporate filings is 15 March 2019. Its legal name is Upstox Securities Private Limited, and its headquarters are located at 809, New Delhi House, Barakhamba Road, Connaught Place, New Delhi – 110001.

Despite reporting zero employees in recent filings — which may reflect a lean digital‑only operation leveraging technology for its trading services — Upstox has grown to become one of the more visible discount brokers in the Indian market, competing alongside names such as Zerodha, Angel One, and Groww.

Regulatory Status

Upstox holds a single licence from SEBI under certificate number INZ000315837, categorised as a “Forex Trading License (AGN).” Although this nomenclature might suggest a focus on foreign exchange, SEBI regulates all securities‑market intermediaries in India, and the licence permits Upstox to offer trading in equities, derivatives, currencies, and commodities.

Being SEBI‑regulated means the broker is subject to capital adequacy norms, client‑fund segregation rules, grievance‑redressal mechanisms, and periodic audits. Investors are protected up to the applicable limits under the Investor Protection Fund (IPF) framework maintained by stock exchanges on which the broker operates.

Instruments and Platforms

Upstox advertises a broad product palette that includes equities (delivery and intraday), Indian indices, mutual funds, initial public offerings (IPOs), futures and options, currencies, and commodities. The broker aims to serve both retail traders and long‑term investors through a unified demat‑cum‑trading account.

Its trading interface is primarily mobile‑app driven, with support for web‑based and desktop platforms. The app is designed for ease of use, offering features such as real‑time charts, market scanners, and tools for tracking profit and loss. The broker positions itself as a tech‑first platform suitable for the next generation of Indian market participants.

Account Types and Onboarding

Upstox simplifies its offering around a single basic demat and trading account. There is no published minimum deposit requirement for opening an account, though users must complete the mandatory Know Your Customer (KYC) process, which involves PAN verification, in‑person verification through a recorded video, and linking a bank account.

Once onboarded, clients can access all the asset classes the broker supports. Upstox does not tier its accounts into different classic, gold, or platinum levels; instead, it differentiates through optional paid subscriptions, such as Upstox Plus, which promises additional features and tools.

Fees and Funding

Upstox promotes a transparent flat‑fee structure. For equity delivery, brokerage charges can be as low as ₹20 or 2.5% (whichever is lower) per executed order, with similar slabs for intraday and derivatives. Mutual fund transactions carry zero brokerage. However, the broker levies small statutory fees, transaction charges, and GST.

As for funding, the broker provides standard methods such as UPI, net banking, and NEFT/RTGS transfers. Withdrawal requests are processed on the next trading day rather than instantly, a limitation that users have frequently cited as a pain point.

Who Upstox Aims to Serve

With its lean cost structure and mobile‑first design, Upstox targets tech‑savvy retail investors and traders who are comfortable managing their portfolios digitally. The lack of human‑heavy support channels makes it best suited for those willing to self‑serve through an app and online documentation.

It appeals particularly to investors looking to buy and hold stocks or mutual funds without paying a recurring annual maintenance charge (AMC) on a demat account, though recent feedback about unannounced AMC charges suggests this advantage may no longer be guaranteed.

Overview compiled by FXCanary from regulatory records and public data. full upstox review