Brokers  /  PRIMEX

PRIMEX

Moderate risk
🇦🇪 United Arab Emirates · 2-5 years · since 2022-10-27 · PrimeX Capital LTD
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Independent ratingshow third parties score this broker
WikiFX6.15/10
Trustpilot4.6/5
Forex Peace Army/5
36
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • 3 user exposure/complaint reports filed
Exit Risk
46/100
5 reviews in the last 3 months, 40% negative, 1 withdrawal complaint — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing3835%
Company age4515%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration458%
Transparency (site/info/social)010%
Real-user sentiment88%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal namePrimeX Capital LTD
Headquarters🇦🇪 United Arab Emirates
Founded2022-10-27
Years operating2-5 years
Employees0
Official websiteprimexbroker.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods · --
Withdrawal methods · --
Instruments--
Registered address
4th Floor, Docks 4, Caudan, Port Louis,11101, Republic of Mauritius.

Regulation & licenses · 1

RegulatorLicense typeLicense No.RegionStatus
FSCSecurities Trading License (EP)GB23202141MauritiusRegulated

Account types · 4

AccountMax leverageMin. depositMin. spreadCommissionEA
Cent 1:500$10From 0.8$0
Raw1:200$5000From 0.1$6 per 1 Lot
Narrow1:500$1000From 0.6$0
Standard1:400$10From 0.8$0

Review analysis AI

Rating mismatch — Industry-tracker scores run far lower than real users do (gap -1.52)

The dominant signal from real reviews is a sharp split: the majority of Trustpilot ratings are positive (4.6/5, 2,438 reviews), praising fast support and user-friendly platform, yet a substantial and vociferous minority report severe trust issues — blocked withdrawals, canceled profits, and accusations of bonus abuse. Concrete complaints describe a student trader losing $101 profit due to 'IP similarities' and an affiliate whose commissions were frozen for three months. This dichotomy between high aggregate scores and recurring withdrawal grievances suggests that while the broker may satisfy many casual traders, a pattern of denying payouts to certain clients warrants caution.

Best for
  • Traders seeking responsive customer support with fast issue resolution
  • Users interested in low-minimum deposit accounts (Cent and Standard from $10)
  • Traders attracted to promotional bonuses, provided they fully understand terms
Not for
  • Traders who prioritize unimpeded withdrawals and profit security
  • High-volume or professional traders requiring reliable large payouts
  • Those uncomfortable with offshore regulation (FSC Mauritius) and limited regulatory transparency
Period:
What users complain about
What users praise
Where reviewers are from
🇿🇦 ZA81
IQ64
MA12
DZ7
🇦🇪 AE6
TR4
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What PRIMEX says about itself as stated by the broker · not independently verified by FXCanary

Regulation and Licensing

The broker states that it is regulated by the Financial Services Commission (FSC) of Mauritius under a Securities Trading License (EP) with license number GB23202141. According to the company, this license ensures compliance with local financial regulations.

Account Types and Trading Conditions

PrimeX Capital claims to offer four account types to suit different trader needs: Cent (min deposit $10, leverage up to 1:500, spreads from 0.8 pips, no commission), Raw (min deposit $5,000, leverage up to 1:200, spreads from 0.1 pips, $6 per lot commission), Narrow (min deposit $1,000, leverage up to 1:500, spreads from 0.6 pips, no commission), and Standard (min deposit $10, leverage up to 1:400, spreads from 0.8 pips, no commission). The broker emphasizes low spreads and high leverage options.

Trading Instruments

The company describes itself as a Mauritius brokerage offering trading services in forex, commodities, indices, and cryptocurrencies. It markets access to multiple asset classes through its platform.

Customer Support and Service

According to PrimeX, it provides dedicated customer support with agents available to assist traders. The broker highlights its professional and helpful team, citing individual agents like Ahmed Ibrahim and Noor Al Jannah in testimonials as examples of its service commitment.

Corporate Information

PrimeX Capital LTD states its registered address as 4th Floor, Docks 4, Caudan, Port Louis, 11101, Republic of Mauritius. The broker asserts it was founded in October 2022 and operates from this jurisdiction.

About PRIMEX

Company Overview

PrimeX Capital LTD is a Mauritius-based brokerage firm established on 27 October 2022. The company is registered at 4th Floor, Docks 4, Caudan, Port Louis, 11101, Republic of Mauritius. It presents itself as an online trading provider offering access to multiple financial markets including forex, commodities, indices, and cryptocurrencies. The broker is operated under the legal name PrimeX Capital LTD and holds a Securities Trading License from the Financial Services Commission (FSC) of Mauritius, license number GB23202141.

As a relatively new entrant in the forex brokerage space, PrimeX aims to attract traders through a combination of flexible account types, competitive leverage options, and a user-friendly trading environment. The company emphasizes transparency and customer support as core values, though it operates under offshore regulation which may be a consideration for some traders.

Regulation and Safety

PrimeX Capital is regulated by the Financial Services Commission (FSC) of Mauritius under a Securities Trading License (EP). The FSC is the financial regulator for the island nation, overseeing non-bank financial services. While Mauritius is a respected jurisdiction, its regulatory framework is generally considered less stringent than that of top-tier regulators such as the FCA or ASIC. Traders should be aware that accounts under FSC regulation do not fall under deposit protection schemes common in other regions.

The broker states its commitment to compliance with local regulations, but the FXCanary Scam Risk Score of 36/100 (Guarded) indicates that while no immediate red flags are present, traders should exercise caution, particularly regarding withdrawal practices and terms enforcement.

Account Types

PrimeX offers four distinct account types designed to cater to different trading styles and capital levels: - Cent Account: Minimum deposit of $10, maximum leverage 1:500, spreads from 0.8 pips, and no commission. This account is ideal for beginners or those wanting to trade with smaller amounts. - Raw Account: Requires a minimum deposit of $5,000, offers maximum leverage 1:200, spreads from 0.1 pips, and charges a $6 commission per lot. Designed for high-volume traders seeking raw interbank spreads. - Narrow Account: Requires $1,000 minimum deposit, leverages up to 1:500, spreads from 0.6 pips, with no commission. A middle-ground option for active traders. - Standard Account: Minimum deposit $10, leverage up to 1:400, spreads from 0.8 pips, no commission. Suitable for retail traders with limited capital.

Account opening involves standard KYC procedures, and the broker supports various base currencies (not specified in provided data).

Trading Platforms and Instruments

The broker offers trading in forex, commodities, indices, and cryptocurrencies. While specific platform names are not disclosed in the available data, the broker describes a user-friendly interface that is well-received by many users. The platform appears to be proprietary or a white-label solution, with positive reviews highlighting its ease of use and smooth functionality.

Available instruments span major and minor forex pairs, precious metals like gold, energy commodities, global stock indices, and digital currencies. Leverage can be as high as 1:500 on certain account types, allowing traders to amplify positions but also increasing risk.

Deposits and Withdrawals

Specific deposit and withdrawal methods are not provided in the data, but the broker reportedly supports USDT (Tether) for withdrawals based on user reviews. The minimum deposit starts from $10 for Cent and Standard accounts. Withdrawal processing times vary, with some positive feedback indicating successful payouts, but numerous complaints highlight delays and rejections.

Traders should note that the broker may impose conditions related to bonuses and trading volume before allowing withdrawals. The negative reviews frequently mention 'bonus abuse' accusations and 'IP similarity' checks that result in withdrawal denials, suggesting a strict if not overly broad enforcement of terms.

Target Audience

PrimeX appears to target retail traders, particularly those from the Middle East and North Africa (MENA) region, given the prevalence of Arabic-language reviews and mentions of support agents with Arabic names. The low minimum deposits on Cent and Standard accounts make it accessible to beginners, while the Raw account caters to more experienced traders seeking tighter spreads. The broker also offers affiliate programs, which have drawn both positive and negative attention.

However, due to the guarded risk score and recurring withdrawal issues, PrimeX may not be suitable for traders who prioritize regulatory protection, high-value deposits, or those requiring seamless and dispute-free payouts.

Overview compiled by FXCanary from regulatory records and public data. full PRIMEX review