PERTH MINT Review
PERTH MINT in a nutshell
The user-review record is overwhelmingly negative, with a dominant theme of unresponsive customer service, delivery failures, and outright scam accusations. Several reviewers describe losing money to a fraudulent flash loan trading scheme using the Perth Mint name. A minority of feedback praises fast physical bullion delivery and in-person service, but that goodwill is overshadowed by reports of funds loss and non-delivery. The broker lacks any regulatory license, compounding the risk.
FXCanary rates PERTH MINT at 75/100 scam risk (Severe risk), based on regulation & licensing, fund-safety signals, company transparency, complaint history and real user feedback.
See the open scoring breakdown →
Pros
- No standout strengths identified
Cons
- Forex traders of any level
- Online buyers expecting reliable delivery
- Anyone seeking regulated financial services
How FXCanary Researches Brokers
At FXCanary, every broker review begins with a rigorous cross-check of public records, regulator registers, and aggregated industry data. For The Perth Mint, our team examined the Australian Business Register, ASIC’s licensing database, and international financial authorities to verify any claims of regulatory oversight. We found zero forex or securities licences.
We then turned to the real-user review record, collecting feedback from multiple platforms and forums. The reviews painted a stark picture: a handful of satisfied bullion buyers overshadowed by a chorus of angry customers alleging funds loss, non-delivery, and blatant scams. We also scrutinised complaint databases and impersonation reports, uncovering a pattern of fraudulent trading websites abusing the Perth Mint name.
This assessment is a product of that investigative process, combining hard data on registration and licensing with the lived experiences of traders and buyers. The Scam Risk Score of 75/100 (Severe) reflects the near-total absence of consumer protections for anyone treating this entity as a broker.
Company Background and Structure
The Perth Mint is a statutory authority of the Government of Western Australia, operating under the Gold Corporation Act 1987. Its registered address is 310 Hay Street, East Perth, Western Australia. The mint was established in 1899, originally to refine gold from the Kalgoorlie gold rush and mint sovereigns for the British Empire.
Today, it is known globally for its investment-grade bullion bars and coins. It employs advanced refining techniques and is a London Bullion Market Association (LBMA) accredited refinery. However, the entity is not structured as a financial services firm; it has no employees listed in our industry databases,which likely reflects that it does not operate a brokerage or trading department. Instead, it focuses on the manufacture and sale of precious metal products.
For anyone looking to trade forex or CFDs, this background is a red flag. A mint, no matter how reputable in its field, does not have the infrastructure, licences, or client protections required for retail trading. The use of its name by forex scammers is a classic impersonation tactic.
Regulatory Status – A Critical Gap
Regulation is the bedrock of trader safety. It ensures that client funds are segregated, that broker operations are audited, and that a compensation scheme exists in case of insolvency. The Perth Mint has none of this for trading activities.
We checked ASIC’s register for an Australian Financial Services (AFS) licence and found no record. We also searched the FCA, CySEC, and other major regulators — all returned zero results. The mint’s government backing applies only to its bullion dealing activities, not to any form of financial intermediation. This means that if you send money to a website calling itself ‘Perth Mint’ for trading, you have zero regulatory recourse.
Our analysis of aggregated industry data further confirms the absence of any licence. In the event of a dispute, traders would be left to pursue the matter as a private civil or criminal complaint, with little prospect of recovery. This gap alone warrants extreme caution and largely explains the Severe fraud risk score.
What the User Reviews Tell Us
The user-review record is one of the most telling indicators of a company’s real-world behaviour. For The Perth Mint, the feedback is overwhelmingly negative. On Trustpilot, it scores just 1.8 out of 5 from 27 reviews, and no independent forex community has rated it.
The dominant complaint is unresponsiveness. Review after review describes emails going unanswered, phone calls left on hold for hours, and delivery dates missed by weeks or months. One buyer waited over a month for a coin and received no communication. Another saw the price of gold rise by $30,000 due to delays in processing a 1 kg bullion order, then struggled to get their deposit back.
A darker thread runs through several reviews: outright scam allegations. One reviewer says they were lured by a Hinge date into depositing cryptocurrency on a ‘flash loan trading’ platform bearing the Perth Mint name. After making some paper profits, they found they could not withdraw. Another simply calls it “SCAM RIP OFF! They took my money and never answered.” These accounts align with known impersonation scams where fraudsters create convincing websites and use the credibility of established brands to steal deposits.
On the positive side, a handful of reviews praise fast shipping and secure packaging of physical bullion. One buyer in the UK received an order in five days via FedEx; another visitor to the Calgary, Alberta outlet described friendly service and easy payment. However, these experiences relate strictly to in-person or direct bullion purchases from legitimate Perth Mint facilities. They do nothing to validate any trading service.
Platform and Website Experience
The legitimate Perth Mint website is an e-commerce portal for precious metals, not a trading platform. Customers can browse products, place orders, and pay online. A few reviewers found the site easy to use and were satisfied with the checkout process.
However, negative reports paint a different picture. One user called it “the most idiotic, useless website I have ever seen,” citing repeated password failures and random errors. International buyers complained about incorrect shipping invoices that caused delays and extra charges. These technical glitches, while inconvenient for bullion buyers, would be disastrous in a live trading environment.
More critically, the scam trading websites impersonating The Perth Mint have their own platforms — often crude copies of legitimate broker interfaces or white-label MT4/MT5 setups. Victims describe being shown fabricated profits and encouraged to deposit more, only to be blocked when requesting withdrawals. No amount of polish on such a platform can compensate for the lack of regulation and the fraudulent intent behind it.
Deposits, Withdrawals, and Funding
For legitimate bullion orders, The Perth Mint accepts bank transfers, credit cards, and possibly other payment methods. Reviews mention paying via multiple options at the Calgary outlet. However, the process is a straightforward purchase, not a trading deposit with its attendant requirements of speed, reliability, and anti‑money‑laundering (AML) compliance.
When we look at the trading‑related complaints, the funding story turns alarming. The user lured by the fake Hinge profile deposited USDC (a cryptocurrency) into a website that promptly controlled the funds. When they tried to withdraw their supposed profits, they were met with silence. Another reviewer lost a deposit on a gold order that was never fulfilled and found it impossible to get a refund after weeks of trying.
Withdrawal‑related complaints total two in our data, but the broader pattern is clear: once money is sent, retrieving it becomes a battle, and often a losing one. This is consistent with scam operations that have no intention of returning client funds. Traders should never fund an account with an unregulated entity, and The Perth Mint — even in its legitimate form — does not accept trading deposits.
Fees and Costs
The Perth Mint does not publish fee schedules for trading because it offers no trading accounts. Bullion purchases involve product premiums, shipping costs, and possibly credit card surcharges. One reviewer hyped a 30% discount on a proof set, suggesting that promotional pricing exists, but there are no transparent, standardised trading costs like spreads or commissions.
In the scam context, fees are often hidden or fabricated. The victim of the flash loan scheme was shown profits that were never real. Another user complained of increased charges after an order was already placed, a practice that would be unacceptable in any regulated brokerage. For forex and CFD traders, the absence of a clear, predictable fee structure is a massive red flag. Regulated brokers are required to disclose all costs upfront; here, even in the bullion business, cost transparency appears inconsistent.
Customer Support – A Failing Grade
Customer support is the second most‑mentioned topic in the real‑user reviews, and the sentiment is lopsidedly negative: 7 negative mentions against only 2 positive ones. The two positive comments relate to efficient order handling and friendly in‑person service at a physical outlet — experiences that bear no resemblance to the norm reported by online buyers.
The negative reviews paint a picture of a support team that is either overwhelmed or apathetic. “Worst customer service — won’t give a FIG to new customers,” one reviewer wrote. Another, trying to cancel a gold order after lengthy delays, found themselves on hold for indefinite periods and received no email replies. For a trader, responsive support is critical when technical issues or financial disputes arise; the documented failures here would be catastrophic in a live‑market setting.
In a legitimate brokerage, you expect 24/5 multilingual support, live chat, and rapid ticket resolution. The Perth Mint’s record shows the opposite, reinforcing the conclusion that it is not — and should not be treated as — a trading service provider.
Scam Concerns and Impersonation Risk
Scam concerns dominate the most damaging reviews. With four explicit scam accusations, this topic has a 100% negative rate. The complaints are not abstract; they describe specific losses and modi operandi consistent with known forex and crypto scams.
The most detailed account involves a dating‑app approach, a promise to teach flash loan trading, a small initial transfer of USDC, and a fake platform that showed profits but blocked withdrawals. This is a textbook pig‑butchering or social‑engineering scam. The victim lost all deposited funds, and the experience has left them feeling “foolish and betrayed.”
Other reviewers were less specific but equally damning: “SCAM RIP OFF… Lost my money to these government scammers”; “Been waiting on my product for a month… raised a complaint and no response. This place is a scam.” These reviews, read together with the regulatory vacuum, indicate that the Perth Mint name is being actively exploited by criminals. Even if the authentic mint is not complicit, the danger to anyone encountering a ‘Perth Mint’ trading website is immediate and severe.
Overall Verdict and Safety Advice
FXCanary’s investigation yields a clear verdict: The Perth Mint, as it appears in our broker registry, is not a safe or legitimate trading venue. It holds no regulatory licences, offers no trading products, and is the subject of multiple first‑hand scam reports. Our Scam Risk Score of 75/100 places it in the Severe danger category, meaning that engaging with any entity calling itself ‘Perth Mint’ for forex, crypto, or CFD trading is highly likely to result in total loss of funds.
We acknowledge that the real Perth Mint is a respected bullion dealer with a 125‑year history. However, that does not translate into safe trading. The overwhelming majority of user reviews that mention trading or online deposits are negative, and the specific scam narratives align with known tactics of international fraud rings.
For anyone considering this entity, our advice is unequivocal: - Do not fund any account labelled ‘Perth Mint’ for trading purposes. - If you encounter a Perth Mint trading website, report it to authorities and cease all communication. - Verify any entity through official regulator registers before depositing money. - If you want to buy physical gold, use only the official perthmint.com domain and pay through traceable methods.
In sum, The Perth Mint is a bullion dealer, not a broker — and any representation to the contrary is fraudulent. Proceed with extreme caution, or better yet, stay away entirely from any trading activity under this name.
What real traders report
Aggregated from 27 independent reviews across Trustpilot and Forex Peace Army.
- Customer support · 2 mentions
- Platform & app · 2 mentions
- Speed · 2 mentions
- Trust & reliability · 2 mentions
- Spreads & fees · 1 mentions
- Customer support · 7 mentions
- Scam concerns · 5 mentions
- Platform & app · 4 mentions
- Profit / payouts · 4 mentions
- Deposits & funding · 3 mentions
Scam-risk findings
- No verified regulatory license on file
Our scoring method is published in full and weighs regulation, fund safety, company age, clone reports, complaints and independent reviews. FXCanary takes no payment from any broker it rates.