Brokers  /  moomoo

moomoo

Moderate risk
Malaysia · 2-5 years · since 2021-12-24 · Moomoo Securities Malaysia Sdn. Bhd.
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Independent ratingshow third parties score this broker
WikiFX8.25/10
Trustpilot3.3/5
Forex Peace Army/5
29
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): FSA, MAS
Exit Risk
49/100
200 reviews in the last 3 months, 23% negative, 17 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age4515%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration458%
Transparency (site/info/social)010%
Real-user sentiment508%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameMoomoo Securities Malaysia Sdn. Bhd.
Headquarters Malaysia
Founded2021-12-24
Years operating2-5 years
Employees0
Official websitemoomoo.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
Level 9, 75A, Jalan Raja Chulan, Bukit Bintang, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Regulation & licenses · 2

RegulatorLicense typeLicense No.RegionStatus
FSAMarket Making License (MM)関東財務局長(金商)第3335号JapanRegulated
MASMarket Making License (MM)CMS101000SingaporeRegulated

Review analysis AI

Moomoo receives a mixed bag of reviews, with many users praising its platform features, customer service, and low fees, while others report serious issues with withdrawals, hidden fees, and unresponsive support. The broker's low FXCanary Scam Risk Score of 29/100 suggests it is guarded, but the significant number of withdrawal complaints (19) and reports of unreliable customer support warrant caution. Overall, the platform is well-regarded for its tools and cost-effectiveness, but users should be aware of potential pitfalls in withdrawals and support.

Best for
  • Cost-conscious active traders
  • Options traders seeking advanced tools
  • Traders interested in US and Hong Kong markets
Not for
  • Traders who prioritize responsive customer support
  • Those looking for seamless withdrawal processes
  • Beginners who prefer simple interfaces
Period:
What users complain about
What users praise
Where reviewers are from
🇺🇸 US112
🇲🇾 MY28
🇸🇬 SG25
🇦🇺 AU10
🇨🇦 CA4
Malaysia3
Positive vs negative · last 2 months Pos Neg
May
Jun

Real user reviews

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What moomoo says about itself as stated by the broker · not independently verified by FXCanary

About the Broker

The broker describes itself as a discount brokerage platform offering low commissions for stock and ETF trades, competitive fee structures for options trading, and access to China A-shares and the Hong Kong stock market. It provides quick screens, Level II data, and better-than-average margin rates, making it appealing for traders utilizing margin loans.

Trading Platform

According to the company, the platform offers desktop and mobile apps with a wide range of metrics, fundamentals, and a proprietary AI tool for research. The broker claims its charting tools are user-friendly and that it provides features such as prediction markets and algo trading.

Fees and Commissions

The broker states it has low trading fees and competitive spreads. However, it acknowledges drawbacks such as significant transfer-out fees, limited account types, and a restricted selection of tradable securities.

Regulatory Status

The broker's own description claims that Moomoo is not currently regulated by any valid regulatory agency, which raises concerns. However, this contradicts publicly available licence data.

About moomoo

Overview

Moomoo is a discount brokerage platform founded on December 24, 2021, and based in Malaysia. It offers low-cost trading in stocks, ETFs, options, and prediction markets, with access to US and Hong Kong markets. The platform is designed for active traders who value advanced charting tools, Level II data, and margin lending capabilities.

Moomoo has quickly gained popularity due to its competitive pricing and feature-rich platform, including an AI-powered research tool. However, users should be aware of its limited account types and higher transfer-out fees compared to some competitors.

Regulation

Moomoo is regulated by two financial authorities: the Financial Services Agency (FSA) of Japan and the Monetary Authority of Singapore (MAS). Both licenses are for Market Making and are listed as 'Regulated'. This provides a level of oversight for traders in these jurisdictions.

Despite these licenses, the broker's own company description contains a disclaimer stating it is not regulated by any valid regulatory agency, a contradiction that traders should investigate further before committing funds.

Trading Platforms

Moomoo offers a desktop application and a mobile app, both praised for their intuitive interfaces and comprehensive features. The desktop platform includes advanced charting, technical analysis tools, and a built-in AI assistant for market research. The mobile app allows for on-the-go trading with quick order execution.

Traders can also access a web-based platform, though some reviews indicate it is less functional than the desktop version. The broker supports integration with TradingView for charting, but lacks in-chart take-profit and stop-loss features, which may disappoint some advanced traders.

Trading Instruments

Moomoo provides trading in a variety of financial instruments, including stocks, ETFs, and options across US and Hong Kong markets. It also offers access to China A-shares and has recently introduced prediction markets, allowing users to trade on event outcomes.

The broker's product range is strong for equities and derivatives, but it does not offer forex, commodities, or futures trading. This makes it a specialized platform for stock and options traders rather than a multi-asset broker.

Fees and Account Types

Moomoo is known for its low commissions on stock and ETF trades, competitive options fees, and better-than-average margin rates. However, it charges significant transfer-out fees and has a limited selection of account types, primarily catering to individual traders.

The broker does not disclose specific spread or leverage details publicly, and account minimums are not specified. Traders should review the fee schedule carefully, especially for options spreads and margin accounts, as some users report high buying power requirements.

Customer Support

Customer support is available through live chat, email, and phone, with mixed reviews on responsiveness. While some users find the support helpful, others report long wait times and unhelpful AI bots. The broker offers educational resources and a community forum, but direct support for complex issues can be lacking.

For traders who rely on reliable customer service, Moomoo's support may be a point of frustration, especially during withdrawal and account verification processes.

Overview compiled by FXCanary from regulatory records and public data. full moomoo review