MarketsSoft

MarketsSoft is a trading brand that presents itself as an online brokerage firm. The company behind the brand is Horizons LTD, incorporated in Saint Vincent and the Grenadines on 21 November 2019. Despite its relatively recent launch, the broker has already attracted significant negative attention from retail traders.

The broker’s corporate website markets forex and CFD trading, but key details—such as trading platforms offered, account types, and fee structures—are not clearly disclosed to prospective clients. This lack of transparency is an immediate red flag for anyone considering opening an account.

MarketsSoft claims no regulatory licence from any recognised financial authority. Our checks of public registers in major jurisdictions confirm that Horizons LTD is not authorised to offer investment services. Saint Vincent and the Grenadines does not operate a financial services regulator for forex brokers, meaning the company is effectively unregulated.

Without oversight from bodies such as the FCA, CySEC, or ASIC, clients have no statutory fund protection, no access to independent dispute resolution, and no assurance that the broker maintains segregated client accounts. In effect, trading with MarketsSoft places capital entirely at the mercy of the company’s goodwill.

The broker’s public-facing material does not itemise account tiers, minimum deposits, spreads, or leverage limits. This opacity makes it impossible for traders to evaluate trading costs or compare with regulated alternatives. Industry best practice demands that brokers publish clear fee schedules and execution policies—MarketsSoft meets none of these standards.

It is reasonable to infer that the company may rely on high-pressure sales tactics rather than transparent product information to attract clients. In the absence of concrete data, traders must assume that costs, execution quality, and withdrawal terms will be dictated entirely by the broker after they deposit.

No official information is provided about deposit and withdrawal methods, processing times, or fees. The real-user review record suggests that deposited funds are promptly accepted but that withdrawal requests are systematically ignored. This is a classic warning sign of fraudulent intent.

Legitimate regulated brokers are required to handle client money transparently and process withdrawals in a timely manner. MarketsSoft’s silence on funding procedures, combined with numerous user complaints of withheld funds, signals extreme risk for anyone sending money to this entity.

Public review platforms host a small number of appraisals of MarketsSoft. The overall tone is deeply negative: the broker holds a 2.6 out of 5 rating on Trustpilot from just four reviews, and no meaningful score on Forex Peace Army. Every reviewer describes the broker as a scam, with specific accounts of lost capital, no functioning trading platform, and inaccessible funds.

This slim but consistent body of evidence aligns with the high-risk profile suggested by the broker’s offshore status and lack of regulation. A trader researching MarketsSoft will find a chorus of warnings rather than any endorsements.

Given the identified risks—zero regulation, zero verified positive user experiences, and multiple scam allegations—there is no rational basis for any retail trader to entrust funds to MarketsSoft. The broker is not suitable for anyone, whether a novice or an experienced trader.

The FXCanary investigation concludes that MarketsSoft exhibits all the hallmarks of a high-risk, potentially fraudulent operation. Traders seeking a safe trading environment should turn exclusively to well-regulated, transparent brokers with a proven track record of fair dealing.