Brokers  /  ICM.com

ICM.com

Moderate risk
🇲🇺 Mauritius · 5-10 years · since 2017-09-08 · ICM Capital Limited
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Independent ratingshow third parties score this broker
WikiFX2.43/10
Trustpilot3/5
Forex Peace Army/5
28
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): FSA
  • Registered in Mauritius (offshore, light oversight)
  • 16 user exposure/complaint reports filed
  • Withdrawal complaints in ~68% of recent reviews
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration808%
Transparency (site/info/social)010%
Real-user sentiment508%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameICM Capital Limited
Headquarters🇲🇺 Mauritius
Founded2017-09-08
Years operating5-10 years
Employees0
Official websiteicm.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods · --
Withdrawal methods · --
InstrumentsForexMetalsFuturesSharesand Cash CFDs
Registered address
Level 30, 122 Leadenhall Street, London EC3V 4AB, United Kingdom

Regulation & licenses · 2

RegulatorLicense typeLicense No.RegionStatus
ADGMInst Forex Execution (STP)210045United Arab EmiratesRegulated
FSADerivatives Trading License (EP)SD201SeychellesOffshore Regulation

Account types · 3

AccountMax leverageMin. depositMin. spreadCommissionEA
CENT1:200------
ICM Zero1:200----$7/Round lot
ICM Direct 1:200------

Review analysis AI

Rating mismatch — Industry-tracker scores run far lower than real users do (gap -1.78)

The real-review landscape for ICM is mixed, with a slight lean toward positive experiences in customer support and platform usability. However, a concerning minority of users report severe withdrawal blocks, ignored communications, and allegations of address fraud. The broker's 3.0/5 Trustpilot score and 18 withdrawal-related complaints underscore a pattern: while many traders enjoy smooth service, a subset encounters significant obstacles when trying to retrieve funds.

Best for
  • Traders seeking personalized account management and accessible support
  • IBs looking for referral partnerships
  • Retail traders comfortable with offshore regulation and competitive spreads
Not for
  • Traders requiring top-tier regulatory safeguards
  • Users sensitive to withdrawal delays or blocks
  • Residents of the USA, North Korea, or China (broker excludes these)
Period:
What users complain about
What users praise
Where reviewers are from
Hong Kong16
🇦🇪 AE7
🇲🇾 MY6
🇮🇳 IN4
🇹🇭 TH3
🇺🇸 US1
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What ICM.com says about itself as stated by the broker · not independently verified by FXCanary

Regulation and Licensing

The broker states it is an offshore regulated entity, holding licenses from the Financial Services Authority (FSA) of Seychelles and the Abu Dhabi Global Market (ADGM) in the UAE. According to the company, these authorizations allow it to serve clients globally under robust regulatory frameworks.

Trading Accounts and Conditions

ICM advertises multiple account types including CENT, ICM Zero, and ICM Direct, each tailored to different trading styles. The broker claims maximum leverage of up to 1:200, spreads from 0.0 pips, and commission structures such as $7 per round lot on the ICM Zero account. Traders can access forex, metals, futures, shares, and cash CFDs.

Markets and Instruments

The company says it offers a wide range of tradable assets including forex pairs, US stocks, precious metals, index futures, energy futures, and cryptocurrency CFDs. These instruments are available on industry-standard platforms.

Platforms and Technology

According to the broker, clients can trade using MetaTrader 4, MetaTrader 5, and cTrader platforms, providing flexibility and advanced charting tools for both novice and experienced traders.

Client Restrictions

ICM explicitly states that it does not accept clients from the United States, North Korea, or China, citing regulatory and compliance reasons.

About ICM.com

Who is ICM.com?

ICM.com is the trading name of ICM Capital Limited, a brokerage firm that was founded on 8 September 2017. The company's registered address is Level 30, 122 Leadenhall Street, London EC3V 4AB, United Kingdom, though it operates primarily under offshore regulatory frameworks. The broker targets a global clientele, offering a suite of tradable instruments across multiple asset classes. The brand has built a presence in the retail forex and CFD space, emphasizing competitive pricing and multi-platform accessibility.

While the registered address is in a prestigious London financial district, the broker’s operational centre and regulatory oversight are largely outside the UK. This dual identity can be confusing, and we explain the implications in our full review. ICM.com identifies itself as an offshore regulated broker and serves clients through entities authorised in the Seychelles and the UAE.

Regulatory Status and Legal Structure

ICM Capital Limited holds two regulatory licences: one from the Abu Dhabi Global Market (ADGM) in the United Arab Emirates (licence number 210045), and another from the Financial Services Authority (FSA) of Seychelles (licence number SD201). The ADGM licence is for “Inst Forex Execution (STP)” and is classed as Regulated, which means the broker can offer execution-only forex services under the ADGM’s financial free zone regime. The FSA licence, categorised as Offshore Regulation, permits derivatives trading.

It is important to note that neither the UK’s Financial Conduct Authority (FCA) nor any major European regulator oversees ICM. The broker’s London address does not imply FCA authorisation; rather, the Seychelles entity appears to be the primary operating company. This split between a prestigious registered address and an offshore licence base is a characteristic that traders should weigh carefully.

Account Types and Trading Conditions

ICM offers three distinct account tiers: CENT, ICM Zero, and ICM Direct. The CENT account is geared toward lower-volume traders, providing access to forex, metals, oil, and spot crypto instruments. The ICM Zero account targets more active traders with a $7 commission per round lot and access to forex, metals, futures, shares, and cash CFDs. The ICM Direct account removes the commission but likely builds costs into the spread; it covers the same instruments as the Zero account.

All accounts share a maximum leverage of 1:200, which is relatively high and typical of offshore brokers. The broker claims spreads start from 0.0 pips, though actual spreads will vary by market conditions and account type. Minimum deposit requirements are not publicly disclosed, which can make it difficult for new traders to assess affordability. We recommend contacting support for current deposit thresholds.

Platforms and Instruments

ICM.com supports three widely used trading platforms: MetaTrader 4 (MT4), MetaTrader 5 (MT5), and cTrader. This trio covers a broad spectrum of trader preferences, from the classic MT4 interface favoured by forex veterans to the advanced algorithmic capabilities of cTrader. The availability of all three suggests a commitment to catering to different trading styles.

The tradable instrument range encompasses forex, precious metals, index and energy futures, shares (US stocks), and cryptocurrency CFDs. While not exhaustive, this selection covers the core asset classes most retail traders seek. Notably, the broker explicitly excludes residents of the USA, North Korea, and China, a restriction that aligns with many international brands’ regulatory risk policies.

Deposits, Withdrawals, and Funding

ICM does not publicly list its deposit and withdrawal methods on its website. This lack of transparency is unusual and forces prospective clients to inquire via support or open a demo account to see the funding options. From user reviews, it appears that bank wire and possibly credit/debit cards or e-wallets are available, but we could not verify a standard list.

Processing times and fees for transactions are similarly opaque. Happy reviewers mention that the support team assists with deposit and withdrawal matters, but the negative feedback highlights instances where withdrawals were frozen or funds never arrived. The absence of published funding information is a red flag, as it makes it harder for traders to plan their cash movements and assess the total cost of trading.

Customer Profile and Suitability

Given its offshore regulatory structure and relatively high leverage, ICM.com is best suited for experienced retail traders who understand the risks of dealing with a Seychelles-regulated broker. The personalised support and personal account managers (often praised in reviews) may also appeal to traders who value a high-touch service. Introducing Brokers (IBs) and affiliates might find the partnership model attractive, as several reviewers identify themselves as IBs.

Conversely, beginners who need strong regulatory protection or those who cannot tolerate any degree of withdrawal friction should consider a more tightly regulated alternative. The broker’s exclusion of US, North Korean, and Chinese residents further narrows the potential client base.

How to Get Started

Opening an account with ICM.com typically involves completing an online registration form, verifying identity and residence, and funding the account. Because minimum deposit amounts are not disclosed, traders should contact customer support or attempt the account creation process to learn the required initial deposit. Once funded, clients can download their preferred platform (MT4, MT5, or cTrader) and begin trading. The broker recommends starting with a demo account to familiarise oneself with the platforms before committing real funds.

Overview compiled by FXCanary from regulatory records and public data. full ICM.com review