fpmarkets Review
fpmarkets in a nutshell
FP Markets enjoys widespread praise on Trustpilot for responsive support, fast execution, and smooth withdrawals, but a smaller number of serious complaints about execution failures and unresolved disputes persist. The broker's regulatory standing with ASIC and CySEC provides a foundation of trust, though some users report corporate restructuring denying ownership of accounts. The balance of feedback leans heavily positive, but traders should be cautious of potential execution issues with EAs or during high volatility.
FXCanary rates fpmarkets at 15/100 scam risk (Low risk), based on regulation & licensing, fund-safety signals, company transparency, complaint history and real user feedback.
See the open scoring breakdown →
Pros
- Retail traders seeking ASIC-regulated broker with raw spreads
- Frequent traders who value fast customer service
- Leverage seekers comfortable with up to 1:500
Cons
- Algorithmic traders concerned about execution reliability
- Those requiring robust investor compensation beyond €20,000
- Traders wary of offshore registration in Seychelles
Regulation & licenses
Every licence on file for fpmarkets, as cross-checked by FXCanary against public regulatory registries.
| Regulator | Type | Licence no. | Status | Country |
|---|---|---|---|---|
| ASIC | Market Making License (MM) | 286354 | Regulated | Australia |
| CYSEC | Derivatives Trading License (STP) | 371/18 | Regulated | Cyprus |
Account types & conditions
Account tiers and trading conditions on record for fpmarkets.
| Account | Min. deposit | Max. leverage | Min. spread | Commission |
|---|---|---|---|---|
| Raw | $100 AUD or equivalent | 1:500 | From 0.0 | USD $3.5 per side |
| Standard | $100 AUD or equivalent | 1:500 | From 1.0 | Zero |
How FXCanary Reviewed FP Markets
At FXCanary, our review process is grounded in painstaking verification. We began with the broker's legal and regulatory backbone: cross-checking ASIC and CySEC licences against official public registers, tracing corporate filings, and scrutinising the registered address. Beyond the paper credentials, we analysed a substantial corpus of real user reviews—over ten thousand on Trustpilot alone—and weighed them against complaints logged on respected forex forums. We also examined aggregated industry data for clone sites and withdrawal complaints, and considered the broker's own marketing claims. The result is an evidence-led assessment that does not merely restate what the broker says but interprets what the data means for a trader considering FP Markets.
Company Background and History
First Prudential Markets Limited, trading as FP Markets, presents a timeline that stretches back to 2005, though the corporate entity we examined was incorporated on 7 September 2017. The registered office at F20, 1st Floor, Eden Plaza, Eden Island, Seychelles places the company in an offshore financial centre known for its light regulatory touch. Industry databases record zero employees, a figure that almost certainly reflects the legal shell rather than operational reality—the broker's operational teams are likely located elsewhere, possibly in Australia or Cyprus.
The choice of Seychelles as a corporate domicile is a red flag for some traders because it sits outside major jurisdictions like the EU or the UK. While the broker holds licences from ASIC and CySEC, the ultimate parent company's location affects the legal recourse available in a dispute. It is not uncommon for global brokers to maintain such structures, but it is a detail every client should understand clearly.
Regulatory Framework and Client Protections
FP Markets operates under two regulatory licences. The ASIC Market Making License (no. 286354) permits the broker to act as a counterparty to client trades, a common model for forex and CFD brokers. ASIC imposes strict client money handling rules and requires membership in the Australian Financial Complaints Authority (AFCA) for dispute resolution. However, the Australian regime does not include a blanket investor compensation fund; instead, it relies on professional indemnity insurance requirements.
The CySEC Derivatives Trading License (no. 371/18) allows the firm to offer leveraged products throughout the European Economic Area under MiFID II. This licence comes with the Investor Compensation Fund (ICF), which covers up to €20,000 per client if the broker becomes insolvent. Negative balance protection and mandatory segregation of client funds are also part of the CySEC framework.
The dual regulation is a strong point, but traders must verify which entity actually onboards them. If, for example, a client is signed up through the Seychelles-registered company, ASIC and CySEC protections may not apply. FXCanary's analysis of the user record revealed scattered reports of corporate restructuring that, according to some complainants, led to accounts being moved between entities without consent. This is not a widespread pattern, but it underscores the importance of reading the client agreement carefully and confirming the regulatory coverage before depositing.
Account Types: Raw vs Standard
FP Markets offers two tiered account types, both with a manageable minimum deposit of $100 AUD or equivalent. The Standard account seems tailored for casual traders—it charges no commission and has a slightly wider spread starting from 1.0 pip. This cost structure is predictable and easy to budget, which many beginners appreciate.
The Raw account is targeted at more active traders, particularly scalpers and those using automated strategies. Spreads from 0.0 pips are complemented by a $3.50 per side commission, translating to $7.00 per round turn per standard lot. In our assessment, this makes the Raw account highly competitive for traders who can generate volume and want to minimise spread costs.
The maximum leverage is 1:500 on both accounts, a level that is generous—even aggressive—by global standards. While this can amplify gains, it magnifies losses equally, and is not permitted in regulators like ESMA. Traders must exercise strict risk management when using such high leverage.
One notable absence is an account type designed for Islamic traders or money managers. The standard offering of 70+ FX pairs, metals, indices, and commodities is solid, but the lack of swap-free or PAMM accounts may deter some segments.
Funding and Withdrawals: Process and Reliability
Deposits are supported through bank transfer, NETELLER, Skrill, and PerfectMoney, a selection that covers both traditional and e-wallet preferences. Withdrawals are restricted to Skrill, PerfectMoney, and Neteller, which speeds up processing compared to bank wires but may inconvenience traders who prefer fiat bank transfers for larger amounts. The broker does not publicly disclose an explicit fee schedule for deposits and withdrawals, leaving it to the payment processors to apply their own charges.
In the real user reviews, deposits are described as smooth and hassle-free. The withdrawal experience is similarly praised by the majority—reviewers use phrases like "fast withdrawal and guidance" and "withdrawal and deposit with no hassle." Only a tiny fraction of the user base reports issues; out of over ten thousand Trustpilot reviews, we counted 11 withdrawal-related complaints, often tied to broader execution disputes rather than standalone withdrawal problems. That is a relatively low complaint count for a broker of this size.
Still, traders should be aware that some negative reviews allege that corporate restructuring was used to deny obligations after funds had been deposited. While these appear to be isolated cases, they carry serious implications. It is wise to keep thorough records and, if possible, fund accounts through methods that leave a clear paper trail.
Trading Instruments and Platforms
FP Markets promotes a wide product catalogue: over 70 forex pairs, 10,000+ stocks, 19 indices, commodities, bonds, metals, and digital currencies. This range is genuinely impressive and places the broker in the upper tier of multi-asset providers. The forex line-up alone offers substantial diversity for major, minor, and exotic pairs, while the stock roster allows equity traders to diversify without opening multiple brokerage accounts.
Platform availability is standard but well-implemented. MetaTrader 4 and 5 are the workhorses, accessible on desktop, web, and mobile. For those who prefer a browser-based charting interface, TradingView integration provides an alternative.
However, some of the most serious negative reviews we examined describe catastrophic platform freezes during trades. In one instance, a trader's attempt to place a BUY on US100 through TradingView resulted in a loading icon and no execution. In another, a provider using a copier EA reported "serious unresolved execution issues" that affected multiple follower accounts.
These incidents, while rare relative to the volume of trades processed, flag a potential vulnerability with execution reliability during peak volatility or when using third-party tools. Traders relying on algorithmic strategies should back-test thoroughly and perhaps maintain a backup broker.
Spreads, Commissions, and Overall Costs
The cost structure is transparent and straightforward, a plus for any broker. The Standard account charges no commission but starts spreads at 1.0 pip. For major pairs, actual spreads will often be tighter than this advertised minimum, but during news events, they can widen. The Raw account is the star for cost-conscious traders, with spreads starting from 0.0 pips and a flat commission of $3.50 per side.
In our assessment, the Raw account can significantly undercut the all-in cost of many competitors, especially for high-frequency strategies. The broker does not disclose overnight financing rates publicly, so traders should check the swap points before holding positions long-term. There are no inactivity fees mentioned, a detail that is favorable compared to brokers that penalize dormant accounts.
Real user reviews overwhelmingly endorse the spreads; one trader enthused, "the spreads are just wow," and many others link the competitive pricing to overall satisfaction. The negative reviews that touch on costs are not focused on spreads per se but on broader disappointment with support and execution, suggesting that the pricing itself is rarely a source of grievance.
What the Real User Reviews Tell Us
We sifted through a massive set of user reviews, predominantly on Trustpilot where the broker holds a 4.8/5 rating from over 10,000 reviews. The dominant narrative is one of reliable service, fast customer support, and smooth operations. Customer support emerges as the most praised aspect—specific agents like Chris, Elli, Stelios, and Giannis are repeatedly applauded for their professionalism and speed. Traders also consistently rate deposit and withdrawal processes as smooth and fast.
However, the minority of negative reviews, while small in number, are extremely grave. The theme running through the worst complaints is execution failure. Detailed accounts describe platforms freezing, trades not being placed, and copier EAs malfunctioning, leading to significant financial consequences. A particularly alarming series of complaints involves accounts linked to a provider using a copier EA, where multiple follower accounts allegedly experienced execution discrepancies that the broker did not resolve to the traders' satisfaction. These accounts read as genuinely distressed and specific, not as generic gripes.
Another thread in the negative reviews alleges that the broker used corporate restructuring to disclaim liability when disputes arose. One user warned, "they will use corporate restructuring to deny you ever existed." While such claims are difficult to verify independently, they appear consistently enough to warrant caution. Traders should be diligent about documenting every interaction and understanding which legal entity holds their account.
How FP Markets Compares to Industry Scores
FP Markets' aggregated industry data reveals an interesting divergence. On Trustpilot, the broker enjoys a near-perfect 4.8 out of 5, a score that would normally place it among the most trusted brands. In contrast, Forex Peace Army, a forex-focused review community, rates it at 2.884 out of 5—a significantly lower figure. This discrepancy likely stems from audience differences: Trustpilot captures a broader, less active trading crowd where quick customer service interactions drive high ratings, while FPA's user base tends to be more technically demanding and more vocal about execution and slippage issues.
Our own count of withdrawal-related complaints (11) and clone/impersonator sites (6) supports a low-risk assessment, but the FPA score and the harrowing execution stories cannot be ignored. The broker's response to complaints on public forums appears to be mixed; we did not find evidence of systematic remediations in the most serious cases. This uneven handling is something potential clients should weigh.
Verdict and Scam Risk Score
FXCanary assigns FP Markets a Scam Risk Score of 15 out of 100, firmly in the low-risk category. This score reflects the broker's legitimate dual regulation, its long market presence, the overwhelmingly positive customer support feedback, and the absence of systematic withdrawal problems. The dual ASIC/CySEC licences provide a credible regulatory umbrella that would make an outright scam unlikely.
That said, the risk score does not mean the broker is perfect. The real-review record, while mostly positive, contains enough credible-sounding execution complaints to raise a yellow flag. Traders deploying EAs, copiers, or high-frequency strategies should proceed with caution and consider running side-by-side tests with another broker. The Seychelles registration introduces a layer of legal complexity that could complicate dispute resolution.
In summary, FP Markets is a solid choice for the typical retail trader who values a well-regulated environment, responsive support, and competitive costs. For algorithmic heavy users or those who prioritise ironclad execution guarantees, it may be wiser to look for a broker with a pristine execution track record or to diversify across multiple providers. As always, never trade with money you cannot afford to lose, and keep clear records of every transaction.
What real traders report
Aggregated from 10,372 independent reviews across Trustpilot and Forex Peace Army.
- Customer support · 122 mentions
- Speed · 46 mentions
- Platform & app · 16 mentions
- Withdrawals · 8 mentions
- Spreads & fees · 7 mentions
- Platform & app · 5 mentions
- Account & KYC · 5 mentions
- Trust & reliability · 5 mentions
- Deposits & funding · 4 mentions
- Order execution · 3 mentions
Trustpilot's 4.8/5 sharply contrasts with Forex Peace Army's 2.884/5, likely reflecting differing user bases and standards—broader retail praise versus more technically demanding traders raising execution concerns.
Scam-risk findings
- Authorised by Tier-1 regulator(s): ASIC, CYSEC
Our scoring method is published in full and weighs regulation, fund safety, company age, clone reports, complaints and independent reviews. FXCanary takes no payment from any broker it rates.