Brokers  /  Fidelity

Fidelity

Severe risk
🇺🇸 United States · 5-10 years · since 2019-03-19 · Fidelity Brokerage Services LLC
Unregulated
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Independent ratingshow third parties score this broker
WikiFX1.59/10
Trustpilot1.3/5
Forex Peace Army/5
75
Severe risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • No verified regulatory license on file
  • 3 user exposure/complaint reports filed
Exit Risk
90/100
99 reviews in the last 3 months, 96% negative, 11 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing8535%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameFidelity Brokerage Services LLC
Headquarters🇺🇸 United States
Founded2019-03-19
Years operating5-10 years
Employees0
Official websitefidelity.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
900 Salem Street, Smithfield, RI 02917

Regulation & licenses · 0

No valid regulatory license found — high caution advised.

Review analysis AI

The review record is predominantly negative, with users reporting severe issues including blocked withdrawals, locked accounts, deceptive fee practices, and scam-like behavior. While a few customers praise specific support agents for helpfulness, the overwhelming majority describe financial losses and distress. The pattern aligns with a high-risk broker, and the absence of regulatory licenses amplifies the danger.

Not for
  • Retail investors seeking a regulated, reliable broker
  • Traders who prioritize transparent fees and withdrawals
  • Anyone averse to account lockouts and poor platform performance
Period:
What users complain about
Where reviewers are from
🇺🇸 US179
🇬🇧 GB6
🇮🇹 IT2
🇨🇦 CA2
NO2
United States2
Positive vs negative · last 7 months Pos Neg
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Real user reviews

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What Fidelity says about itself as stated by the broker · not independently verified by FXCanary

Company Overview

According to the broker, Fidelity Brokerage Services LLC provides financial services to a diverse client base including individual investors, employers, institutions, charitable donors, and innovators. The company states it is headquartered in Boston and operates globally through 12 regional sites and over 200 Investor Centers.

Institutional Reach

The broker claims it manages employee benefit programs for more than 22,000 businesses and supports over 13,500 financial institutions with investment and technology solutions.

Investment Solutions

Fidelity asserts that its offerings are designed to help clients grow their businesses and investments. No specific details on account types or platforms are provided in the company description.

About Fidelity

Introduction and History

Fidelity Brokerage Services LLC is a financial services entity registered in the United States. According to its company profile, the broker was founded on March 19, 2019. The firm presents itself as an online broker catering to a wide array of clients, from individual investors to large institutions. While the name Fidelity carries a long legacy in the financial world, this particular legal entity is a relatively recent incorporation and must be evaluated on its own merits.

The broker states that it operates from its headquarters in Boston and maintains a network of 12 regional sites globally, complemented by more than 200 investor centers. This suggests a broad physical footprint, though independent verification is limited. The company describes its mission as providing financial services and investment solutions to help clients grow their wealth.

Regulatory Status

A critical aspect of any brokerage is its regulatory oversight, and here Fidelity Brokerage Services LLC presents a significant gap. Our research could not verify any active regulatory license held by this firm. Regulators such as the U.S. Securities and Exchange Commission (SEC), the Financial Industry Regulatory Authority (FINRA), or international equivalents do not list this entity as a licensed broker-dealer.

Operating without a verified license means there is no external watchdog ensuring compliance with financial conduct standards, such as client fund segregation, transparent pricing, or dispute resolution mechanisms. For traders, this absence removes a layer of protection typically afforded by regulated brokers, where failure to meet obligations can lead to compensation or disciplinary action.

Products and Services

The broker positions itself as a comprehensive financial services provider. It claims to serve individual investors, employers, institutions, charitable donors, and innovators. The company highlights its role in managing employee benefit programs for over 22,000 businesses and supporting more than 13,500 financial institutions with investment and technology solutions.

Beyond these institutional claims, the broker’s website and public documentation lack detailed information on the specific retail trading products offered. There is no clear list of available instruments, such as forex pairs, CFDs, stocks, or commodities. This opacity makes it challenging for potential clients to assess the breadth and suitability of the broker’s offerings before opening an account.

Account Types and Conditions

Details about client account structures are not publicly disclosed by Fidelity Brokerage Services LLC. Typically, brokers outline multiple account tiers based on minimum deposits, leverage, and added services, but no such information is available here.

The lack of transparency extends to trading conditions like minimum deposit requirements, maximum leverage, spread types, and commission charges. Without this fundamental data, traders are unable to compare costs or determine the broker’s suitability for their strategy and budget. This information vacuum forces potential clients to commit funds without understanding the terms, a practice that contradicts industry norms for transparency.

Trading Platforms and Tools

Fidelity Brokerage Services LLC does not publicly specify which trading platforms it supports. Most modern brokers offer widely known platforms like MetaTrader, cTrader, or proprietary solutions, but this broker remains silent on the technology powering its trades.

User reviews occasionally mention a platform or app, but the broker itself provides no official documentation or demonstrations of its trading interface. This lack of information prevents traders from evaluating the speed, stability, and feature set before engaging. The absence of platform transparency is a notable concern, especially given the critical role platform reliability plays in execution quality.

Funding and Withdrawals

The broker does not publish any information regarding deposit and withdrawal methods, processing times, or associated fees. Industry standards typically include details on bank transfers, credit cards, e-wallets, and crypto funding, but Fidelity Brokerage Services LLC omits all such guidelines.

This opacity is problematic because funding and withdrawals are pivotal operational aspects. Traders rely on clear terms to avoid unexpected charges and delays. The lack of disclosure means potential clients must assume all risks related to fund movements, which aligns with the numerous user complaints about inaccessible money and withdrawal blockages.

Target Audience

Given its broad institutional claims, the broker appears to target both retail and corporate clients. However, the absence of consumer-facing details and regulatory credentials suggests it may not be suitable for retail traders accustomed to regulated environments.

The broker’s own statements emphasize serving employers and financial institutions, yet it invites individual investors as well. Without a clear regulatory framework or transparent product terms, the broker’s ideal client base remains ambiguous. Prospective traders are advised to seek brokers with a verifiable regulatory track record to ensure a safeguarded trading experience.

Overview compiled by FXCanary from regulatory records and public data. full Fidelity review