Brokers  /  Dukascopy Bank

Dukascopy Bank

Low risk
🇨🇭 Switzerland · 5-10 years · since 2017-12-20 · Dukascopy Bank SA
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Independent ratingshow third parties score this broker
WikiFX7.22/10
Trustpilot2.6/5
Forex Peace Army/5
23
Low risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): FSA
  • 16 user exposure/complaint reports filed
  • Withdrawal complaints in ~12% of recent reviews
Exit Risk
100/100
9 reviews in the last 3 months, 89% negative, 1 withdrawal complaint — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment508%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameDukascopy Bank SA
Headquarters🇨🇭 Switzerland
Founded2017-12-20
Years operating5-10 years
Employees300
Official websitedukascopy.com
Trading conditions
Avg execution speed866.7 ms D
Avg slippage-101 D
Swap ratingAAA
Trading cost ratingD
Monitored traders211
Monitored orders1,408
Funding & instruments
Deposit methods6 · Skrill, Neteller
Withdrawal methods5 · Neteller, Skrill
InstrumentsForexcryptocurrenciesindicesstocksbondsenergy & metals
Registered address
Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland

Regulation & licenses · 1

RegulatorLicense typeLicense No.RegionStatus
FSAMarket Making License (MM)関東財務局長(金商)第2408号JapanRegulated

Account types · 2

AccountMax leverageMin. depositMin. spreadCommissionEA
MT41:200$100from 0.1$8.5
JForex1:200$100from 0.1$35 per $1 million traded (or up to $3.5 for 1 MT4 lot)

Review analysis AI

The real-review picture is sharply divided. While many traders appreciate the platform’s reliability and execution speed, a substantial minority detail serious funding blockages and withdrawal delays, often met with unresponsive support. The frequency of complaints about funds stuck in pending status and unexpected fees, combined with a Trustpilot score of 2.6, indicates operational issues that contrast with the broker's low regulatory risk profile.

Best for
  • Experienced traders who prioritize a bank-backed broker with Swiss pedigree
  • Algorithmic and backtesting enthusiasts who value the JForex platform
  • Clients comfortable with a thorough KYC process and moderate fees for perceived safety
Not for
  • Traders who require instant funding and fast, hassle-free withdrawals
  • Beginners put off by complex verification and high per‑trade costs
  • Those sensitive to periodic holding fees or who trade with very small capital
Period:
What users complain about
What users praise
Where reviewers are from
DZ18
🇳🇬 NG11
🇬🇧 GB9
EG9
SA7
🇪🇸 ES7
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What Dukascopy Bank says about itself as stated by the broker · not independently verified by FXCanary

Company Background

According to the company, Dukascopy Bank SA was founded in 2004 by Dr Andre Duka and his partner Veronica Duka. Headquartered at Route de Pré-Bois 20 ICC, Entrance H, 1215 Geneva 15, Switzerland, the bank employs around 300 staff and serves retail clients globally.

Regulatory Status

The broker states that it operates under the supervision of the Swiss Financial Market Supervisory Authority (FINMA) as a licensed bank and securities dealer. Additionally, it holds a Market Making License from Japan’s Financial Services Agency (FSA), registration number 関東財務局長(金商)第2408号, permitting it to offer financial services in Japan.

Trading Platforms and Instruments

Dukascopy Bank offers its proprietary JForex platform alongside the popular MetaTrader 4 (MT4). The company provides access to a wide range of markets, including forex, cryptocurrencies, CFDs on indices, stocks, bonds, energy, and metals, catering to diverse trading strategies.

Account Types and Conditions

The broker offers two main account tiers: MT4 and JForex. Both require a minimum deposit of $100 and allow leverage up to 1:200. The MT4 account features a minimum spread from 0.1 pips and a commission of $8.5 per lot, while the JForex account also starts from 0.1 pips but charges a commission of $35 per $1 million traded (equivalent to approximately $3.5 per standard lot).

Funding and Withdrawal Methods

Clients can deposit funds using Skrill or Neteller, and withdrawals are supported via the same e-wallets. The company emphasizes that it follows strict compliance procedures to ensure secure transactions.

About Dukascopy Bank

About Dukascopy Bank

Dukascopy Bank SA is a Swiss-headquartered online brokerage and banking institution, founded in 2004 by Dr Andre Duka and Veronica Duka. Its registered address is Route de Pré-Bois 20 ICC, Entrance H, 1215 Geneva 15, Switzerland, and it employs approximately 300 people. The firm operates both as a bank and a securities dealer, offering retail clients access to a broad spectrum of financial instruments.

As a Swiss entity, Dukascopy promotes a high standard of financial stability and compliance. It serves an international clientele, with a notable presence in the forex, CFD, and cryptocurrency markets, and its longevity in the industry positions it as an established player in the competitive online brokerage space.

Regulation and Safety

The broker’s primary regulator is the Swiss Financial Market Supervisory Authority (FINMA), which oversees its banking and securities operations. FINMA is known for stringent capital requirements and client protection measures, including depositor insurance up to CHF 100,000.

In addition, Dukascopy holds a Market Making License from Japan’s Financial Services Agency (FSA) under registration number 関東財務局長(金商)第2408号. This enables it to legally serve Japanese residents and subjects it to Japan’s regulatory framework. The dual regulation—Swiss and Japanese—generally signals a robust supervisory environment, though it is worth noting that only the FSA licence appears in the public regulatory data we reviewed.

Account Types

Dukascopy offers two main account types: the MetaTrader 4 (MT4) account and the JForex account. Both accounts share a minimum deposit requirement of just $100, making the entry barrier relatively low for a Swiss bank. Maximum leverage is set at 1:200 for both, which is moderate and aligns with European and Japanese regulatory expectations.

On the MT4 account, spreads start from 0.1 pips and a flat commission of $8.5 per standard lot is charged. The JForex account also features spreads from 0.1 pips but employs a different commission model: $35 per $1 million traded, which translates to approximately $3.5 per MT4‑equivalent lot. This makes the JForex commission structure more attractive for higher‑volume traders.

Trading Platforms

The broker provides two main platforms: the industry-standard MetaTrader 4 (MT4) and its proprietary JForex platform. MT4 is widely recognized for its user-friendly interface, charting tools, and automated trading capabilities through Expert Advisors.

JForex, on the other hand, is Dukascopy’s in‑house platform, designed for more advanced trading, algorithmic strategies, and backtesting. It is particularly praised by users for its real‑time news integration, detailed charting, and ability to run complex trading systems. The broker also offers mobile apps for both platforms, though user feedback on the mobile experience is mixed.

Instruments and Markets

Dukascopy provides access to a diverse array of markets. Forex traders can choose from a wide range of currency pairs, while crypto enthusiasts can trade popular digital assets. Beyond spot forex and crypto, the broker offers CFDs on indices, stocks, bonds, energy commodities, and precious metals, giving traders the opportunity to diversify their portfolios.

The inclusion of bond CFDs and single‑stock CFDs sets it apart from many retail brokers, appealing to those seeking exposure beyond the typical forex and index offerings. However, the exact number of instruments is not disclosed in the available data.

Funding Methods

Deposits and withdrawals at Dukascopy are processed exclusively through Skrill and Neteller, two well‑known e‑wallet services. This limitation means that bank wire transfers and credit/debit cards are not directly supported for account funding, which could inconvenience traders who prefer traditional banking methods.

Transaction processing times are not explicitly stated, and user reviews suggest that both deposits and withdrawals can sometimes face delays due to compliance checks. Traders should be prepared for a potentially lengthy verification process and may encounter low initial transaction limits.

Who Is Dukascopy For?

Dukascopy is best suited for experienced traders who value a bank‑backed brokerage with strong regulatory credentials. Its Swiss banking licence provides an extra layer of security, and the JForex platform is a strong draw for algorithmic and backtesting‑focused traders.

However, the broker may not be ideal for beginners or those seeking a low‑cost, friction‑free experience. The relatively complex KYC process, the potential for funding delays, and the commission and holding fee structures mean it is more suitable for traders who trade with larger capital and can tolerate operational hurdles. Those looking for immediate, high‑speed funding and withdrawals might find the experience frustrating.

Overview compiled by FXCanary from regulatory records and public data. full Dukascopy Bank review