Brokers  /  CommSec

CommSec

Low risk
🇦🇺 Australia · 5-10 years · since 2019-03-25 · Commonwealth Securities Limited
Visit site ↗
Independent ratingshow third parties score this broker
WikiFX6.92/10
Trustpilot1.9/5
Forex Peace Army/5
15
Low risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): ASIC
Exit Risk
80/100
5 reviews in the last 3 months, 100% negative — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints612%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameCommonwealth Securities Limited
Headquarters🇦🇺 Australia
Founded2019-03-25
Years operating5-10 years
Employees0
Official websitecommsec.com.au
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
'Commonwealth Bank Place South' Level 1, 11 Harbour Street, SYDNEY NSW 2000

Regulation & licenses · 1

RegulatorLicense typeLicense No.RegionStatus
ASICMarket Making License (MM)000238814AustraliaRegulated

Review analysis AI

Rating mismatch — Industry-tracker scores run far higher than real users do (gap 1.56)

The user review record for CommSec is overwhelmingly negative, with 12 out of 14 customer support mentions and 8 out of 12 platform mentions being critical. Common complaints include rude or slow customer service, a confusing trading interface, and hidden or high fees. Even the few positive remarks are overshadowed by reports of account closure difficulties and withdrawal delays. Overall, the feedback paints a picture of a broker struggling with operational competence despite a low official risk score.

Best for
  • Australian buy-and-hold share investors
  • Beginners using CommSec Pocket for micro-investing
Not for
  • Active traders requiring low fees and fast execution
  • Traders needing dependable customer support
  • International traders seeking forex or CFD trading
Period:
What users complain about
What users praise
Where reviewers are from
🇦🇺 AU19
🇸🇬 SG1
🇬🇧 GB1
🇺🇸 US1
🇫🇷 FR1
UA1
Positive vs negative · last 12 months Pos Neg
Nov
May
Jan
May
Jul
Nov
Jan
Feb
Mar
Apr
May
Jun

Real user reviews

Similar brokers

What CommSec says about itself as stated by the broker · not independently verified by FXCanary

A Long-Standing Australian Broker

According to the company, CommSec has been operating since 1995 and is one of Australia's best online brokers.

Wide Range of Investment Products

The broker states it offers Australian and international stocks, ETFs, options, margin loans, and micro-investing tools like CommSec Pocket.

Designed for All Investors

CommSec claims its platform suits both new and seasoned investors, providing a comprehensive trading experience.

Backed by a Major Bank

CommSec is a service of Commonwealth Securities Limited, a subsidiary of the Commonwealth Bank of Australia, one of the country's largest financial institutions.

About CommSec

Overview

CommSec is an online brokerage service operated by Commonwealth Securities Limited, a subsidiary of the Commonwealth Bank of Australia (CBA). Launched in 1995, CommSec has grown to become one of Australia’s most recognised share trading platforms, offering access to Australian and international markets. The broker is headquartered in Sydney, with its registered address at Commonwealth Bank Place South, Level 1, 11 Harbour Street, Sydney NSW 2000.

CommSec positions itself as a full-service broker catering to a broad range of investors, from first-time traders to experienced market participants. Its product suite spans stocks, ETFs, options, margin lending, and micro-investing tools, all underpinned by the financial strength of the CBA group.

Regulation

CommSec is regulated by the Australian Securities and Investments Commission (ASIC), holding Market Making License number 000238814. ASIC is a stringent financial regulator that enforces strict capital adequacy, client money protection, and conduct standards. This license permits CommSec to deal in and make markets for securities, providing a regulatory framework that Australian investors can trust.

As an ASIC-regulated entity, CommSec is required to hold client funds in segregated accounts at licensed banks and cannot use those funds for its own operational purposes. The broker’s ASIC status is a cornerstone of its legitimacy, ensuring it operates under the same rules as other major Australian financial institutions.

Investment Products

CommSec offers a diverse range of investment opportunities. Australian investors can trade shares listed on the Australian Securities Exchange (ASX), while the international share trading service provides access to markets in the United States, United Kingdom, Hong Kong, and other regions. Exchange-traded funds (ETFs) are available for those seeking diversified exposure, and listed options allow for more sophisticated strategies.

Additionally, CommSec provides margin lending facilities for clients who wish to leverage their positions. For micro-investors, CommSec Pocket offers a simplified way to invest small amounts into themed ETFs. This broad product ecosystem means that most Australian retail investor needs can be met under one roof.

Account Types and Platforms

CommSec provides several account types, including individual and joint trading accounts, as well as self-managed super fund (SMSF) accounts for retirement investors. A trust account option is also available for those requiring a trustee structure. Each account type can be linked to a CBA bank account for streamlined funding.

Trading is conducted via the CommSec website and a dedicated mobile app available on iOS and Android. The web platform includes market data, charting tools, and research resources. For active traders, CommSecIRESS is an advanced platform offering direct market access, advanced order types, and more sophisticated analytics. While these platforms aim to cater to different experience levels, user experiences have varied widely, as detailed in our full review.

Funding and Withdrawals

Funding a CommSec account is typically done via bank transfer from a linked CBA account, which can be set up during the application process. BPAY and cheques are also accepted for deposits, though they may take longer to clear. Withdrawals are processed back to the nominated bank account.

It is worth noting that specific details regarding processing times, cut-off periods, and any associated fees are not prominently disclosed by the broker. Potential clients are advised to review the terms carefully or contact support for clarification before transacting.

Who Is CommSec For?

CommSec is primarily suited to Australian residents who want an established, bank-backed broker for long-term share and ETF investing. Its integration with the CBA ecosystem can be convenient for existing bank customers, and the CommSec Pocket offering provides an easy entry point for beginners. The platform is particularly appropriate for buy-and-hold investors who do not require frequent trading or extensive customer support.

Conversely, active traders, international investors outside Australia, or those seeking a modern, low-cost trading app may find the broker lacking in execution speed, fee competitiveness, and user experience. Our analysis of real user reviews reveals significant dissatisfaction in these areas.

Overview compiled by FXCanary from regulatory records and public data. full CommSec review