Brokers  /  CEX.IO Broker

CEX.IO Broker

Moderate risk
🇨🇾 Cyprus · 2-5 years · since 2021-08-27 · CEX MARKETS LTD
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Independent ratingshow third parties score this broker
WikiFX6.87/10
Trustpilot1.6/5
Forex Peace Army/5
32
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): CYSEC
  • Withdrawal complaints in ~25% of recent reviews
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age4515%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)2810%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameCEX MARKETS LTD
Headquarters🇨🇾 Cyprus
Founded2021-08-27
Years operating2-5 years
Employees0
Official websitecexbro.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
13 Kypranoros str, Evi Building 1st Floor, Office 104, 1061 Nicosia

Regulation & licenses · 1

RegulatorLicense typeLicense No.RegionStatus
CYSECMarket Making License (MM)381/19CyprusRegulated

Review analysis AI

Rating mismatch — Industry-tracker scores run far higher than real users do (gap 1.83)

Real-user reviews paint a troubling picture, dominated by withdrawal blockages under opaque enhanced verification demands. Across 85 Trustpilot reviews and 20 withdrawal-related complaints, users repeatedly describe funds frozen after deposits and support going silent. Despite a handful of long-term clients reporting smooth experiences, the volume of scam allegations, clone-site warnings, and reports of 5% fees suggests this CySEC-licensed broker carries significant practical risk for retail traders.

Best for
  • Crypto traders who are comfortable with mandatory enhanced KYC and can tolerate occasional withdrawal delays
Not for
  • Retail investors seeking transparent, low-fee trading
  • Anyone unwilling to provide extensive personal and financial documentation
  • Traders who prioritize responsive customer support
Period:
What users complain about
What users praise
Where reviewers are from
🇺🇸 US12
🇬🇧 GB10
RS8
AM3
United States3
🇦🇺 AU2
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What CEX.IO Broker says about itself as stated by the broker · not independently verified by FXCanary

About CEX.IO Broker

The broker states that CEX.IO Broker is a trading name of CEX MARKETS LTD, a company founded in 2013.

Regulation

According to the broker, it is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 381/19, ensuring compliance with EU financial regulations.

Trading Platform

The broker claims to provide a proprietary web-based trading platform designed specifically for margin trading of digital asset CFDs.

Product Offerings

CEX.IO Broker advertises leverage of up to 2x on digital asset CFDs, with tight spreads and no commission fees.

Account Opening

The broker says that opening an account is straightforward and that verification is simple, ensuring a secure trading environment.

About CEX.IO Broker

Who Is CEX.IO Broker?

CEX.IO Broker is a Cyprus-based brokerage firm that offers margin trading on digital asset contracts for difference (CFDs). It operates under the legal entity CEX MARKETS LTD, which was founded on August 27, 2021, although the brand itself claims a longer history dating back to 2013. The company is headquartered in Nicosia, Cyprus, and serves clients who wish to speculate on cryptocurrency price movements without owning the underlying coins.

Regulatory Status

The broker is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 381/19. This license permits the firm to operate as a Market Maker (MM) within the European Economic Area under the Markets in Financial Instruments Directive (MiFID II). As a CySEC-regulated entity, CEX MARKETS LTD is a member of the Investor Compensation Fund (ICF), which can provide coverage of up to €20,000 per eligible client in the event the broker becomes insolvent and cannot return client funds.

Trading Platform and Instruments

CEX.IO Broker provides a proprietary web-based trading platform. The interface is designed for simplicity and is accessible through standard web browsers, with no downloadable software required. The broker focuses exclusively on digital asset CFDs, allowing traders to take long or short positions on various cryptocurrencies. The available instruments are limited to crypto-based CFDs; traditional forex pairs, commodities, indices, and shares are not offered.

Account Types and Leverage

The broker does not publicly list multiple account tiers; it appears to offer a single, standard account for all clients. Leverage is capped at a maximum of 2x for digital asset CFDs, which is a conservative limit compared to many offshore crypto platforms but aligns with European regulatory restrictions on CFD trading for retail clients. The minimum deposit required to open an account is not disclosed on the broker’s website, although some user reviews suggest an entry as low as $140.

Fees and Commissions

CEX.IO Broker claims to offer tight spreads and zero commission on trades. However, the company does not publish a detailed fee schedule, leaving potential hidden costs unclear. In user reviews, some traders have reported being charged significant purchase and withdrawal fees, sometimes as high as 5% per transaction, which contradicts the broker's marketing of low-cost trading. The lack of fee transparency is a notable gap for anyone considering this platform.

Funding and Withdrawals

The broker does not provide a comprehensive list of accepted funding methods on its website. User reports indicate that deposits can be made via debit card, bank transfer, and potentially cryptocurrency. Withdrawals, however, appear to be a major friction point. Many customers describe lengthy delays, demands for extensive KYC documentation, and in some cases, complete refusal to process withdrawal requests. Prospective clients should be aware that accessing their money may involve considerable administrative burden.

Target Audience

CEX.IO Broker is aimed at retail traders who want exposure to cryptocurrency price movements without directly owning the assets. The 2x leverage appeals to conservative speculators who prefer regulated environments. However, given the complaints about withdrawal difficulties and opaque fees, this broker is best suited only for traders with a high tolerance for operational risk and a willingness to undergo rigorous identity verification.

Overview compiled by FXCanary from regulatory records and public data. full CEX.IO Broker review