Brokers  /  CAPEX.com

CAPEX.com

Moderate risk
🇨🇾 Cyprus · 5-10 years · since 2019-07-08 · KW Investments Ltd
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26
Moderate risk
Scam Risk Scoremonitored · 2026-07-05
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): CYSEC, FSA
  • 14 user exposure/complaint reports filed
  • Withdrawal complaints in ~25% of recent reviews
Exit Risk
100/100
5 reviews in the last 3 months, 100% negative, 3 withdrawal complaints — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameKW Investments Ltd
Headquarters🇨🇾 Cyprus
Founded2019-07-08
Years operating5-10 years
Employees0
Official websitecapex.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods · --
Withdrawal methods · --
Instruments--
Registered address
Suite 3, Global Village Jivan's Complex Mahe, Seychelles

Regulation & licenses · 2

RegulatorLicense typeLicense No.RegionStatus
CYSECDerivatives Trading License (MM)292/16CyprusRegulated
FSADerivatives Trading License (EP)SD020SeychellesOffshore Regulation

Account types · 3

AccountMax leverageMin. depositMin. spreadCommissionEA
Signature --$25.000----
Original --$5.000----
Essential --$1.000----

Review analysis AI

The overwhelming user sentiment is negative, with a high volume of withdrawal and scam-related complaints. While a minority of traders applaud the platform's speed and initial ease of use, the pattern of blocked withdrawals and aggressive upselling points to serious operational red flags. Specific reviews detail being lured via Discord, losing thousands of dollars, and encountering belligerent support staff. These signals, together with the broker's offshore license and high minimum deposits, create a picture of high risk.

Not for
  • Beginners or retail traders with limited capital
  • Traders who prioritize seamless and reliable withdrawals
  • Those who prefer brokers with a single, top-tier regulatory license
Period:
What users complain about
What users praise
Where reviewers are from
🇬🇧 GB19
🇦🇪 AE14
SA12
🇵🇱 PL11
🇺🇸 US8
🇩🇪 DE7
Positive vs negative · last 12 months Pos Neg
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Real user reviews

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What CAPEX.com says about itself as stated by the broker · not independently verified by FXCanary

About CAPEX.com

According to the broker, CAPEX.com was established in 1995 and is headquartered in Cyprus. The company states that it offers online trading services focused on foreign exchange, commodities, indices, shares, bonds, and ETFs. The broker asserts a commitment to transparency and client fund segregation, emphasizing its regulated status.

Regulatory Framework

CAPEX.com claims to be authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 292/16, and also holds a license from the Financial Services Authority (FSA) of Seychelles. The broker asserts that these oversight bodies ensure compliance with rigorous financial standards and provide a safe trading environment.

Account Tiers and Minimum Deposits

The broker describes three account tiers designed to cater to different levels of trading experience and investment size: Signature (minimum deposit $25,000), Original ($5,000), and Essential ($1,000). The company states that each tier offers a tailored set of features, though specific details on spreads, commissions, and leverage per account type are not publicly disclosed.

Trading Platforms and Instruments

CAPEX.com states that it offers the popular MetaTrader 4 (MT4) platform, alongside a proprietary web-based interface. The company says its platform provides access to over 2,000 CFD instruments across multiple asset classes with competitive spreads and fast execution. Traders can reportedly engage in forex, indices, commodities, shares, and ETFs.

Leverage and Funding

The broker offers leverage up to 1:300, as per its disclosures. It asserts that deposit and withdrawal processes are straightforward, though fees or commissions may apply. The company emphasizes that client funds are held in segregated accounts for added security.

About CAPEX.com

Who is CAPEX.com?

CAPEX.com is an online brokerage brand operated by KW Investments Ltd, a company registered in Seychelles. The broker presents itself as a multi-asset trading provider with a focus on CFDs, offering access to global financial markets. While the company claims a founding date of 1995, public registration records indicate a more recent establishment in July 2019. The brand operates primarily from Cyprus, serving a diverse international clientele, though its legal address is in Seychelles.

CAPEX.com promotes itself as a one-stop shop for traders of varying experience levels, though its account structure and minimum deposit requirements suggest a tilt towards more affluent individuals. The broker's public messaging emphasizes regulation, platform technology, and a commitment to client fund security. However, its dual-license arrangement and the involvement of an offshore entity warrant careful examination by prospective clients.

Regulatory Overview

CAPEX.com is authorized by two financial regulators: the Cyprus Securities and Exchange Commission (CySEC) under license number 292/16, and the Financial Services Authority (FSA) of Seychelles under license number SD020. A CySEC license is often seen as a positive sign, granting the broker the ability to operate across the European Economic Area under MiFID II. CySEC-regulated firms must adhere to capital adequacy rules, client fund segregation, and participate in the Investor Compensation Fund (ICF), which covers up to €20,000 per client in the event of insolvency.

However, the presence of a second license from Seychelles—an offshore jurisdiction with lighter regulatory requirements—introduces complexity. The FSA does not impose the same level of oversight as CySEC, and traders who are onboarded under the Seychelles entity may have weaker protections. It is not always clear which entity a client falls under, and this dual structure is a common arrangement among brokers seeking to offer higher leverage or accept clients from regions with stricter regulations.

Account Types and Minimum Deposits

CAPEX.com offers three distinct account tiers: Essential, Original, and Signature. The Essential account requires a minimum deposit of $1,000, the Original account $5,000, and the Signature account $25,000. These are notably high starting points compared to industry averages, where many brokers allow entry with $100 or less. The broker does not publicly disclose the specific spreads, commissions, or maximum leverage associated with each tier, leaving traders to inquire directly.

For beginners or those with limited capital, these deposit thresholds can be prohibitive. While the broker may offer a demo account for practice, the jump to a live account requires significant upfront commitment. This structure tends to attract more experienced or well-capitalized traders, but it also raises questions about the broker's target demographic and whether the higher tiers deliver commensurate value in terms of personalized service or trading conditions.

Trading Platforms and Instruments

The broker supports the industry-standard MetaTrader 4 (MT4) platform, known for its robust charting tools, automated trading via Expert Advisors (EAs), and custom indicators. In addition, CAPEX.com provides a proprietary web-based platform, which may appeal to traders who prefer a browser-based interface without installation. Both platforms offer access to a range of CFD instruments, including forex, indices, commodities, shares, bonds, and ETFs.

While the broker claims to offer over 2,000 instruments, the precise list is not publicly detailed. The combination of MT4 and a proprietary platform gives users flexibility, but a lack of transparency on available markets could be a drawback for traders who require clarity on trading costs and product specifications before committing.

Deposits and Withdrawals

Specific deposit and withdrawal methods are not disclosed on the broker's public-facing materials. This opacity is concerning, as funding options, processing times, and associated fees are critical factors for any trader. Some user reviews mention a €20 withdrawal commission, but the broker does not officially confirm this charge. Withdrawal conditions may vary depending on the client's jurisdiction and the entity under which they are registered.

In the absence of clear information, prospective clients must rely on the broker's terms and conditions or direct inquiries. The lack of transparency on funding mechanics is a red flag, especially when paired with a high number of withdrawal-related complaints in user forums.

Who is CAPEX.com For?

Given the high minimum deposits and the regulatory complexity, CAPEX.com appears best suited for experienced traders who are comfortable navigating the risks associated with a dual-licensed broker. Those with substantial capital may find the platform's speed and instrument range appealing, provided they conduct thorough due diligence and are aware of the potential pitfalls.

For novice traders or those seeking a low-cost entry point, the broker's account structure is likely a barrier. Moreover, the sheer volume of negative user feedback—particularly around withdrawals—suggests that reliability is a recurring issue. As such, CAPEX.com is not a one-size-fits-all broker and demands a cautious approach.

Overview compiled by FXCanary from regulatory records and public data. full CAPEX.com review