365Markets Review

At FXCanary, our investigation into 365Markets began by cross-checking regulatory registers in Bulgaria and across major jurisdictions. We examined the Bulgarian Financial Supervision Commission’s public database, the UK FCA register, CySEC records, and other international financial authorities. None hold a license for Trustnet Ltd or the 365Markets brand. This lack of registration instantly elevated our caution.

We then turned to the real user record, analysing a corpus of verified reviews from independent forums and consumer platforms. Every available user testimonial painted a consistent picture of non‑payment, account lockouts, and outright fraud allegations. No positive review surfaced. Finally, we compared our findings with aggregated industry scores, which, though limited in volume, aligned with the severe risk profile.

365Markets is operated by Trustnet Ltd, a Bulgarian-registered entity. Public corporate records show a registration date of 13 February 2019, but the company’s physical address, ownership, and management details are not readily verifiable. The firm lists zero employees in available data, suggesting either a skeleton operation or a reliance on outsourced functions.

This minimal footprint is a common trait among high‑risk brokerages. Legitimate firms typically maintain a professional office presence and disclose key personnel. Trustnet Ltd’s opacity means clients have no recourse to identifiable individuals if problems arise—a serious corporate governance red flag.

FXCanary found no evidence of any financial services licence held by 365Markets. The Bulgarian FSC—the natural regulator for a local entity—has no entry for Trustnet Ltd. Similarly, popular offshore hubs such as the Seychelles FSA, Vanuatu VFSC, or Marshall Islands provide no coverage.

Operating without a licence means the broker is not bound by critical investor‑protection rules. There is no mandatory client‑fund segregation, no negative balance protection, and no membership in a compensation scheme. In practice, client money can be used at the company’s discretion, and there is no external dispute body to appeal to in case of conflict. For an EU‑based trader, this is a glaring deviation from standard regulatory expectations.

Information about 365Markets’ account offerings is derived largely from user complaints rather than official documentation. The broker references a ‘Premium’ account, which users report includes a personal account manager—a figure that frequently disappears once problems arise. No clear minimum deposit, leverage, or spread breakdown is published.

The absence of a transparent account structure is itself a cause for concern. Reputable brokers provide side‑by‑side comparisons of their offerings, enabling traders to make informed choices. Here, the only apparent differentiator is a name that suggests elevated service but, based on reviews, delivers none. The Premium account appears to serve as a marketing lure rather than a genuine value proposition.

Depositing with 365Markets is frictionless, as numerous complaints attest. The broker readily accepts funds via methods no longer verifiable. However, the withdrawal process is where the real‑user testimony becomes alarming. In every reported case, attempts to withdraw are met with silence, platform lockouts, or vague stalling tactics.

The infamous ‘50% welcome bonus’ is the mechanism that amplifies the trap. Reviewers explain that once a bonus is applied, onerous trading‑volume conditions prevent any withdrawal of the original deposit. The bonus functions as a contractual handcuff, effectively converting the deposit into an inaccessible balance. This pattern is a hallmark of classic deposit‑retention schemes.

365Markets markets a web‑based trading platform, although its technical provenance is unknown. There is no evidence of integration with established third‑party solutions like MetaTrader 4/5 or cTrader. The lack of independent platform auditing means trade execution quality, price feeds, and order handling are completely opaque.

The instrument range reportedly covers forex, commodities, indices, and shares as CFDs. Cryptocurrency CFD trading may also be offered. Without a watchful regulator verifying asset coverage and fair pricing, there is no way to confirm that the quoted prices are real or that positions are actually being hedged. The platform is effectively a black box under the broker’s sole control.

Given the broker’s opacity, detailed fee schedules are unavailable. Spreads are not published, and neither are overnight financing (swap) rates or inactivity fees. User reviews do not explicitly criticise trading costs, likely because the core complaint of non‑withdrawal overshadows any marginal fee concerns.

What little can be inferred from the bonus‑trap scenario is that the ‘free’ 50% bonus comes with hidden, prohibitive trading conditions. This effectively creates a secondary cost: the inability to ever reclaim the deposit. So while headline fees may appear attractive, the real cost is total capital loss—a fact that places 365Markets in the most dangerous fee category of all.

FXCanary’s analysis of all available user reviews reveals a 100% negative record. On Trustpilot, the broker holds a 2.5‑star rating from just six reviews, but that number is misleadingly diluted by a few mid‑range ratings that still recount negative experiences. The substance of the comments is uniformly damning.

One reviewer describes investing money and receiving nothing but false promises, with the 50% bonus engineered to prevent any withdrawal. Another reports that after requesting a payout, the platform simply stopped responding, and they eventually sought external assistance to pursue recovery. A third details being locked out of their Premium account with no explanation—the account manager, ‘Steve Lewis,’ offered only empty reassurances before vanishing. Multiple reviewers explicitly name 365Markets a scam and urge fellow traders to report the firm to the Bulgarian Financial Supervision Commission.

There is no balancing positive feedback. No reviewer praises execution speed, helpful support, or smooth withdrawals. The absence of even a single satisfied client, despite the small sample, strongly suggests that any funds deposited are at extreme risk.

Aggregated industry databases assign 365Markets a severe risk score of 75 out of 100. This rating is derived from the total lack of regulation, the zero‑employee company structure, and the accumulation of user complaints. While the volume of reviews is modest, the complete absence of any licence and the consistency of the fraud narrative leave no room for a more favourable interpretation.

Our own assessment aligns precisely with that score. We could find no mitigating factors—no pending licence applications, no partial regulation, and no institutional backing. Every verification gate returned a negative signal, making the 75/100 score if anything conservative.

FXCanary has no hesitation in classifying 365Markets as a high‑risk, unregulated entity that shows every sign of being a deposit‑retention scheme. The combination of a nonexistent licence file, a ghost‑company profile, and 100% negative user reports leads to an inevitable conclusion: this is not a broker to be trusted.

The evidence points to a systematic design in which deposits are solicited through the lure of a bonus, and then made unrecoverable. Clients are either locked out of accounts or ignored until they give up. The lack of legal or regulatory accountability means there is virtually no path to recovery once funds are transferred.

If you are considering 365Markets, FXCanary urges you to stop immediately. No possible trading advantage can outweigh the near‑certainty of losing your entire deposit. The broker’s behaviour pattern—refusing withdrawals, cutting off communication—is documented consistently across multiple independent reviews.

Instead, seek out brokers that are licensed by a recognised Tier‑1 regulator such as the FCA (UK), ASIC (Australia), or CySEC (Cyprus) if serving European clients. Verify the licence yourself by searching the regulator’s online register with the company’s legal name. Avoid any firm that pushes a large bonus with complex withdrawal conditions, as these are frequently designed to trap funds.

If you have already deposited with 365Markets and are experiencing withdrawal issues, your options are limited. You may attempt to file a complaint with the Bulgarian Financial Supervision Commission, though without a licence, the firm falls outside their direct supervision. Seeking legal advice or assistance from fund‑recovery specialists is a possible avenue, but success is not guaranteed. The most powerful defence is prevention: never fund an unregulated or obscure broker.